PERGOLUX Tech Stack
Direct-to-consumer pergola and outdoor living e-commerce platform
Pergolux operates a global D2C e-commerce business selling outdoor structures designed in Norway, with a 201–500-person team split heavily toward sales (22), marketing (15), and support (13). The tech stack reflects a maturing e-commerce infrastructure: Shopify + Klaviyo for commerce and email, HubSpot and Aircall for CRM and sales ops, plus data and analytics layers (dbt, Snowflake, BigQuery, Looker Studio). Active hiring is decelerating and concentrated on sales, marketing, and support roles across eight countries — suggesting expansion efforts are encountering friction that projects like full-funnel optimization and sales-process scaling are meant to solve.
Tech Stack 44 technologies
What PERGOLUX Is Building
◆Challenges
- Improving conversion rates across checkout flows
- Customer satisfaction
- Scaling across multiple markets
- Reducing downtime
- Identifying bottlenecks early
- Lead conversion improvement
- Paid acquisition dependency
- Shortening sales cycles
- Scaling sales processes
- Resolution time
▲Active Projects
- Customer service strategy implementation
- Full funnel optimization
- Post-sale experience improvement
- Sales forecasting
- Pilot projects to improve service quality
- Sales performance tracking
- A/b testing and cro program
- Seo strategy development
- Consolidation in lucanet
- Payment provider consolidation
Hiring Activity
Department
Seniority
Notable leadership hires: Operations Director, Customer Service Lead, Sales Lead, Customer Service Team Lead, Marketing Lead
