PerfectServe Tech Stack

Clinical communication and provider scheduling platform for hospitals and practices

Hospitals and Health Care Miami, Florida 201–500 employees Founded 1997 Privately Held

PerfectServe operates a cloud-native clinical communication stack (AWS, Kubernetes, .NET, React) serving 500+ hospitals and 30,000 medical practices. The company is actively integrating LLMs (OpenAI, Anthropic, AWS Bedrock) into scheduling and message-routing workflows, with concurrent investment in Salesforce-led demand generation—suggesting a dual push toward AI-driven care operations and sales infrastructure. The engineering-forward hiring velocity (8 open roles, 14 posted in 30 days) aligns with active projects in cloud automation, AI tooling, and system resilience.

Tech Stack 27 technologies

Core StackAWS Terraform Windows Server SQL Server Docker Kubernetes Ansible ArgoCD Helm .NET C# Python React Pardot Salesforce Slack Lucidchart Tableau OpenAI Anthropic SQL Salesforce Marketing Cloud Microsoft Office SharePoint PowerPoint Microsoft Access AWS Bedrock

What PerfectServe Is Building

◆Challenges

Optimizing provider schedules
Improving speed to care
Reducing length of stay
Minimizing re-admissions
Reducing clinician administrative burden
Dynamic message routing
Improving system health and availability
Ai architecture standardization
High-volume lead generation
Scaling demand generation

▲Active Projects

Automated marketing campaigns
Cloud capabilities implementation
Salesforce enhancements
Lightning bolt scheduling
Client onboarding
Cloud-native system design and automation
Ai-driven automation tool integration
Monitoring and alerting for automation pipelines
System health and availability improvement
Scalable voice and messaging communication systems

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Engineering

Support

Sales

Product

Marketing

Ops

Seniority

Mid

Manager

Senior

Junior

Director

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About PerfectServe

PerfectServe builds cloud-based software for hospitals and medical practices to optimize provider scheduling, route clinical messages in real time, and engage patients in their care journey. The platform is deployed across 500+ hospital systems and 30,000 medical practices in the United States. Core capabilities include dynamic message routing to ensure communication reaches the right clinician at the right time, provider schedule optimization to reduce administrative overhead, and secure patient engagement tools. The system is built on AWS infrastructure with Kubernetes orchestration, SQL Server backend, and React frontend, with emerging AI capabilities being woven into scheduling and automation workflows.

HeadquartersMiami, Florida

Company Size201–500 employees

Founded1997

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does PerfectServe use?

AWS, Kubernetes, Docker, .NET, C#, SQL Server, React, Salesforce, and Slack. The company is actively integrating OpenAI, Anthropic, and AWS Bedrock for AI-driven automation.

How many hospitals use PerfectServe?

More than 500 hospital systems and 30,000 medical practices rely on the platform for clinical communication and provider scheduling.