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Peak Outsourcing Tech Stack

Global BPO delivering CX, back-office, and technical support across three continents

Outsourcing/Offshoring Makati City, Manila 501–1,000 employees Founded 2011 Privately Held

Peak Outsourcing operates a multi-geography delivery model (Philippines, Belize, U.S./Canada) for outsourced customer experience, back-office, and technical support. The hiring mix—sales and HR roles outnumbering engineering—reflects a client-services-led growth model, while concurrent infrastructure and DevOps projects signal internal scaling challenges around delivery-center reliability and multi-region coordination.

Tech Stack 25 technologies

Core StackCanva HubSpot ZoomInfo Linux VMware Hyper-V AWS Oracle Ansible Puppet Python Kubernetes Jira Confluence LinkedIn Meta Instagram LinkedIn Sales Navigator Windows Azure GCP NetApp Chef Bash PowerShell

What Peak Outsourcing Is Building

Challenges

  • Delivering complex infrastructure projects on time
  • Refining lead generation strategies
  • Managing multi-stakeholder projects

Active Projects

  • Growth strategy development
  • Vertical plan development
  • 52-week social media calendar
  • Linkedin paid campaigns
  • Quarterly sales plans
  • Strategic outreach roadmap
  • Infrastructure roadmap development
  • Devops environment maintenance

Hiring Activity

Accelerating9 roles · 4 in 30d

Department

HR
3
Sales
3
Engineering
1
Marketing
1
Ops
1

Seniority

Manager
3
Mid
3
Senior
2
Junior
1

Notable leadership hires: Lead Generation

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About Peak Outsourcing

Peak Outsourcing is a BPO provider founded in 2011, headquartered in Makati City, Manila, with 501–1,000 employees across the Philippines, Belize, and North America. The company specializes in customer experience, back-office operations, technical support, revenue cycle management, and healthcare compliance workflows (HIPAA, GDPR, PCI-DSS certified). Beyond traditional script-driven outsourcing, Peak emphasizes custom process design, brand-aligned training, and transparent SLAs across nearshore and offshore teams. Current capacity spans 300+ available seats with expansion plans into Latin America and broader APAC markets.

HeadquartersMakati City, Manila
Company Size501–1,000 employees
Founded2011
Hiring MarketsPhilippines, United States

Frequently Asked Questions

What is Peak Outsourcing's tech stack?

Peak uses LinkedIn, HubSpot, ZoomInfo, Canva for sales/marketing; AWS, Azure, GCP for cloud infrastructure; VMware and Hyper-V for virtualization; Kubernetes for orchestration; and Jira/Confluence for project management. Notably absent from public stack: no CRM, workforce-management, or telephony platforms listed despite BPO focus.

Where does Peak Outsourcing operate?

Peak operates delivery centers in Philippines (CX, back-office, analytics, technical support), Belize (nearshore, customer-facing), and U.S./Canada (client management and program oversight). Expansion pipeline includes Latin America and APAC.

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