Smartsourcing Tech Stack

Global outsourcing firm scaling dedicated teams across back-office and customer-facing functions

Outsourcing/Offshoring Melbourne, Victoria 201–500 employees Founded 2016 Privately Held

Smartsourcing operates a distributed outsourcing model with 201–500 employees, concentrated in the Philippines, serving clients across advertising, SaaS, real estate, logistics, and finance. The tech stack mirrors a finance-operations backbone (NetSuite, Xero, ADP, UKG, Snowflake, Power BI) paired with client-facing tools (Salesforce, SharePoint), suggesting a hybrid B2B outsourcing play that handles both internal scaling (finance-heavy hiring: 22 roles) and client deliverables. Active adoption of Jira Service Management and Power BI, combined with projects targeting process automation and AI readiness, signals a push toward operational efficiency and margin improvement—critical for low-touch outsourcing margins.

Tech Stack 60 technologies

Core StackXero Cloudflare Intune Active Directory NetSuite Snowflake ADP JavaScript Python Jira Confluence Canva SAP Power BI Salesforce QuickBooks Shopify LinkedIn Excel Azure Microsoft Defender NIST Cybersecurity Framework SuiteScript Celigo UKG SharePoint Word Visme Microsoft Office Google Workspace+28 more

AdoptingPower BI Jira Service Management

What Smartsourcing Is Building

◆Challenges

Maintaining accurate financial records across systems
Streamlining workflows
Process improvement and automation
Reducing reconciliation errors
Removing day-to-day admin workload
Improving margins
Strengthening revenue protection
Strengthening defences
Budget management for job board spend
Automating workflows

▲Active Projects

Ai readiness & digital enablement
Action & delivery management
Metrics & reporting
Capital expenditure proposals
Ebr operations
Bc/dr plans
Evergreen pipeline development
Process automation for supply chain workflows
Year end pack collation
Ato form processing

Hiring Activity

Accelerating60 roles · 25 in 30d

Department

Finance

Ops

Sales

Support

Data

Design

Engineering

Seniority

Junior

Mid

Senior

Lead

Manager

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About Smartsourcing

Smartsourcing is a people-focused outsourcing company founded in 2016, headquartered in Melbourne with operational scale across Australia, Europe, Asia Pacific, and the United States. The firm staffs dedicated teams in back-office functions (accounting, HR operations, customer support, data entry), creative services (video editing, design), and sales support across industries including SaaS, e-commerce, legal, and healthcare. The hiring velocity is accelerating (25 roles posted in the last 30 days), skewed toward junior and mid-level finance and operations staff, indicating aggressive team scaling to meet client demand. Financial systems integration (NetSuite, Xero, ADP, Snowflake) and ongoing process-automation initiatives reflect operational maturity and a focus on cost control and accuracy in a margin-sensitive business.

HeadquartersMelbourne, Victoria

Company Size201–500 employees

Founded2016

Hiring MarketsPhilippines

Frequently Asked Questions

What tech stack does Smartsourcing use?

Core finance/ERP: NetSuite, Xero, ADP, UKG. Analytics: Snowflake, Power BI. Collaboration: SharePoint, Jira, Confluence. CRM: Salesforce. Security: Azure, Intune, Active Directory, Cloudflare, Microsoft Defender.

What is Smartsourcing working on?

Process automation for supply chain workflows, AI readiness and digital enablement, metrics and reporting infrastructure, reconciliation error reduction, and evergreen pipeline development. Projects reflect internal efficiency gains and operational scale improvements.