Global outsourcing platform scaling teams across back-office, customer support, and creative services
Smartsourcing is a people-first outsourcing provider built around dedicated teams across back-office, customer support, video production, and sales functions. The tech stack—anchored on project/resource management (Jira, Smartsheet), accounting automation (NetSuite, Xero, MYOB, ADP), and BI/reporting (Power BI, Snowflake)—reflects an operationally mature org managing compliance, payroll complexity, and multi-client workflows at scale. Active hiring (23 roles, 100% in last 30 days) is concentrated in ops and finance, signaling investment in internal process capability as the company scales internationally beyond its Australia base.
Smartsourcing is a Melbourne-based outsourcing company founded in 2016, operating across 201–500 employees with a growing footprint in Europe, Asia Pacific, and the United States. The company provides full-time, dedicated teams to mid-market clients in advertising, SaaS, real estate, logistics, publishing, finance, healthcare, education, e-commerce, legal, hospitality, and construction. Service offerings span back-office management, customer support, sales and marketing, video editing, and recruitment process outsourcing. Operations are concentrated in the Philippines, supported by a documented focus on compliance, KPI reporting, client onboarding, and process standardization across multi-client engagements.
Core platforms: Jira, Smartsheet, NetSuite, Power BI, Salesforce, Snowflake, ADP, UKG, Xero, MYOB, DocuSign, Cloudflare, Azure, and Stripe. Also operates specialized tools: CapCut and Canva for creative workflows; Shopify for e-commerce integrations.
Melbourne, Victoria, Australia. Founded in 2016, the company has expanded to Europe, Asia Pacific, and the United States, with operational presence in the Philippines.
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Smartsourcing's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
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