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Smartsourcing Tech Stack

Global outsourcing platform scaling teams across back-office, customer support, and creative services

Outsourcing/Offshoring Melbourne, Victoria 201–500 employees Founded 2016 Privately Held

Smartsourcing is a people-first outsourcing provider built around dedicated teams across back-office, customer support, video production, and sales functions. The tech stack—anchored on project/resource management (Jira, Smartsheet), accounting automation (NetSuite, Xero, MYOB, ADP), and BI/reporting (Power BI, Snowflake)—reflects an operationally mature org managing compliance, payroll complexity, and multi-client workflows at scale. Active hiring (23 roles, 100% in last 30 days) is concentrated in ops and finance, signaling investment in internal process capability as the company scales internationally beyond its Australia base.

Tech Stack 55 technologies

Core StackSmartsheet Docusign Power BI Canva Xero Cloudflare Intune Active Directory NetSuite Snowflake ADP JavaScript Python Jira Confluence SAP Salesforce QuickBooks Shopify Stripe Jira Service Management MYOB CapCut Azure Microsoft Defender NIST Cybersecurity Framework SuiteScript Celigo UKG Visme+24 more

What Smartsourcing Is Building

Challenges

  • Ensuring payroll compliance
  • Payroll complexity
  • Documentation inconsistencies
  • Disorganized property sales operations
  • Ensuring timely reporting
  • Accurate record keeping across multiple systems
  • Process and workflow inefficiencies
  • Meeting kpis and slas
  • Client satisfaction improvement
  • Inefficient workflows

Active Projects

  • Ai readiness and digital enablement
  • Continuous improvement & efficiency
  • Project coordination & execution
  • Supply kpi reporting
  • Reporting and documentation
  • Msa and pd drafting
  • Client onboarding and training
  • Servicedesk and powerbi setup
  • 90-day success planning
  • Planning, coordination & process improvement

Hiring Activity

Accelerating25 roles · 25 in 30d

Department

Ops
6
Finance
5
Sales
4
HR
2
Marketing
2
Operations
2
Design
1
Support
1

Seniority

Mid
12
Junior
9
Manager
1
Senior
1
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About Smartsourcing

Smartsourcing is a Melbourne-based outsourcing company founded in 2016, operating across 201–500 employees with a growing footprint in Europe, Asia Pacific, and the United States. The company provides full-time, dedicated teams to mid-market clients in advertising, SaaS, real estate, logistics, publishing, finance, healthcare, education, e-commerce, legal, hospitality, and construction. Service offerings span back-office management, customer support, sales and marketing, video editing, and recruitment process outsourcing. Operations are concentrated in the Philippines, supported by a documented focus on compliance, KPI reporting, client onboarding, and process standardization across multi-client engagements.

HeadquartersMelbourne, Victoria
Company Size201–500 employees
Founded2016
Hiring MarketsPhilippines

Frequently Asked Questions

What tech stack does Smartsourcing use?

Core platforms: Jira, Smartsheet, NetSuite, Power BI, Salesforce, Snowflake, ADP, UKG, Xero, MYOB, DocuSign, Cloudflare, Azure, and Stripe. Also operates specialized tools: CapCut and Canva for creative workflows; Shopify for e-commerce integrations.

Where is Smartsourcing headquartered?

Melbourne, Victoria, Australia. Founded in 2016, the company has expanded to Europe, Asia Pacific, and the United States, with operational presence in the Philippines.

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How this profile is built

Smartsourcing's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.