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PCMI Tech Stack

Warranty and F&I administration platform processing 135M+ contracts annually

Software Development Park Ridge, Illinois 201–500 employees Founded 2012 Privately Held
pcmicorp.com LinkedIn

PCMI operates a warranty lifecycle platform (PCRS) and compliance system (TruComply) serving administrators, OEMs, dealers, and lenders across 14 countries. The tech stack is .NET/C#/SQL Server–heavy with active migration to Azure and adoption of infrastructure-as-code (Terraform, Bicep), OpenTelemetry, and observability tooling (Grafana, Dynatrace) — indicating a shift toward cloud-native operations and improved production visibility. Leadership is scaling AI embedding across products while addressing legacy release cycles and modernizing security posture.

Tech Stack 51 technologies

Core StackJira Confluence New Relic C# HubSpot AWS Smartsheet Trello Tableau Power BI .NET SQL Server Docker Kubernetes Ansible ASP.NET Angular JavaScript TypeScript GoToMeeting Seamless AI Azure TeamCity Octopus Deploy PowerShell .NET Framework SQL Server Reporting Services SQL Server Integration Services NET Core DevExpress+16 more
AdoptingAzure DevOps Terraform OpenTelemetry Grafana Dynatrace Bicep
ReplacingAWS

What PCMI Is Building

◆Challenges

  • Modernizing architecture
  • Scaling to meet demand
  • Embedding ai across products
  • Legacy release cycles
  • Migration from aws to azure
  • Manual operational toil
  • Modernizing security across azure saas platform
  • Mitigating churn
  • Managing billing logistics
  • Reducing revenue cycle friction

▲Active Projects

  • Embedding ai across products
  • Scaling to meet growing demand
  • Modernizing architecture
  • Co-creation of services with strategic partners
  • Observability platform build
  • Aws to azure migration
  • Company-wide security strategy
  • Ai-enabled threat detection
  • Security operations and incident response
  • Operational improvement projects

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Sales
4
Engineering
3
Support
2
Ops
1
Security
1

Seniority

Director
3
Senior
3
Manager
2
Mid
2
Junior
1
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About PCMI

PCMI is a privately held warranty and service-contract software company founded in 2012, headquartered in Park Ridge, Illinois. The platform automates contracting, claims processing, reporting, and payments for the automotive and dealer finance ecosystems. PCMI reports 265+ employees across the U.S., Europe, and Asia, serving 125+ customers who collectively process 135M+ contracts and 49M+ claims annually. The product suite supports 440K+ end users and integrates with 100+ partner systems, addressing compliance, dealer participation, reinsurance, and claims automation across global markets.

HeadquartersPark Ridge, Illinois
Company Size201–500 employees
Founded2012
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does PCMI use?

PCMI's core stack is .NET/C#, SQL Server, and Azure. Supporting tools include Kubernetes, Docker, Angular, Jira, Confluence, New Relic, Tableau, and Power BI. The company is actively adopting Azure DevOps, Terraform, Bicep, OpenTelemetry, Grafana, and Dynatrace.

Where is PCMI headquartered?

PCMI is headquartered in Park Ridge, Illinois, and operates 265+ employees across the U.S., Europe, and Asia, serving customers in 14 countries.

How this profile is built

PCMI's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.