Fan engagement and ticketing strategy agency powered by proprietary AI
Elevate operates a global agency network advising 1,000+ clients on fan engagement, ticketing, and loyalty across sports and entertainment. The stack reveals a consulting-forward posture: heavy Adobe suite (design-driven workflows), Salesforce/HubSpot (campaign orchestration), and AWS infrastructure backing EPIC, their proprietary AI platform. Hiring velocity is accelerating across sales (18 roles) and marketing (12 roles), while engineering headcount remains minimal (3 roles)—typical for an agency that builds proprietary tools but outsources platform development, and sells solutions rather than SaaS.
Notable leadership hires: Marketing Director, Creative Director
Elevate is a partnership-structured agency headquartered in New York with 201–500 employees operating across North America, the Middle East, Europe, Asia, and Australia. They advise sports, entertainment, and consumer-goods brands on fan engagement and loyalty, using EPIC—their proprietary platform integrating consumer insights, ticketing data, and property analytics. Active projects span ticket sales optimization, global brand campaigns, hospitality programs, and predictive modeling for client insights. Current pain points center on ticket premium pricing, cost efficiency, and training gaps across teams.
Elevate uses React, TypeScript, Python (FastAPI/Flask), AWS (Lambda, ECS, Aurora, API Gateway), PostgreSQL, and scikit-learn for EPIC. Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects), Salesforce, HubSpot, and analytics tools (SEMrush, Google Analytics, Meta, TikTok) support client work.
Current projects include ticket sales marketing campaigns, global brand campaigns, multi-platform fan loyalty programs, hospitality design and go-to-market, a next-generation experiences platform, and building predictive models for client insights.
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