NextGen Healthcare Tech Stack

EHR and practice management platform for ambulatory healthcare providers

Software Development Remote First 1,001–5,000 employees Privately Held

NextGen Healthcare operates an integrated EHR and practice-management suite for ambulatory providers, built on Salesforce (core CRM/CPQ/Service Cloud) and Oracle backend systems. Current hiring velocity is accelerating with a sales-heavy department mix (6 sales roles open vs. 2 engineering), and active projects skew toward commercial optimization (pricing frameworks, value-based pricing models, lead generation) — indicating a push to grow revenue per customer and market share rather than a core product rebuild. Pain-point data reveals friction in customer product adoption and quota attainment, suggesting sales and CS teams are struggling to unlock the full value clients expect from the platform.

Tech Stack 11 technologies

Core StackSalesforce ServiceNow Pardot Microsoft Office Oracle CPQ Salesforce Service Cloud SharePoint Salesforce Data Cloud Agentforce Concur ChatGPT

What NextGen Healthcare Is Building

◆Challenges

Maximizing client financial health
Meeting sales quotas
Customer product utilization issues
Adopting generative ai security controls
Third-party risk management integration
Maintaining compliance with hitrust/hipaa
Improving enterprise processes
Recurring issues impacting service delivery
Persistent incidents
Systemic issues

▲Active Projects

Lead generation campaigns
Sales growth initiatives
Identity governance program
Compliance dashboards
Risk register maintenance
Self-healing capabilities
Resilience engineering initiatives
Pricing framework development
Value-based pricing implementation
Pricing governance and commercial enablement

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Sales

Engineering

Executive

Finance

Ops

Security

Support

Seniority

Senior

Director

Manager

Mid

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About NextGen Healthcare

NextGen Healthcare provides an integrated suite of EHR, practice-management, revenue-cycle, and data-interoperability solutions to ambulatory healthcare providers including physician practices, health systems, and other care organizations. The platform is designed to support value-based care models by improving clinical outcomes, operational efficiency, and financial performance. The company operates remotely from Australia, though current hiring is focused on the United States. With 1,001–5,000 employees, NextGen is scaling its go-to-market engine while addressing recurring service-delivery challenges and compliance requirements (HIPAA/HITRUST certification) that are native to regulated healthcare infrastructure.

HeadquartersRemote First

Company Size1,001–5,000 employees

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does NextGen Healthcare use?

Salesforce (CRM, Service Cloud, Data Cloud, Pardot, Agentforce), Oracle CPQ, ServiceNow, SharePoint, Concur for expense management, and ChatGPT for generative AI capabilities.

What are NextGen Healthcare's main business challenges?

Customer product utilization (underadoption of platform features), meeting sales quotas, third-party risk management integration, and maintaining HIPAA/HITRUST compliance across enterprise processes.