Regional fiber-optic ISP scaling sales and support operations in Brazil
Nethouse Telecom is a Rio de Janeiro–based internet service provider offering fiber and broadband plans. The 11–50 person team is sales-led (6 of 16 open roles) with concurrent pushes in support (5 roles) and marketing (2), signaling simultaneous expansion into enterprise accounts and customer retention—a typical early-stage ISP challenge. Active pain points center on delinquency tracking and call-center capacity, areas where operational maturity directly impacts unit economics.
Notable leadership hires: Commercial Director, Call Center Lead
Nethouse Telecom operates as a regional ISP in Brazil, providing customized internet and fiber-optic broadband plans to residential and small-business customers in the Rio de Janeiro area. The company runs a traditional telecom stack (MikroTik, Cisco, Huawei, Zabbix monitoring) paired with sales and marketing tooling (Google Ads, Facebook Ads Manager). Current organizational focus is balanced between growing the corporate client base and stabilizing internal operations—evidenced by concurrent hiring in sales, customer support, and process improvement initiatives.
Network infrastructure: MikroTik, Cisco, Huawei. Monitoring: Zabbix, Grafana. Marketing/ads: Google Ads, Facebook Ads Manager. Communication: WhatsApp. Content production tools: Adobe Premiere Pro, After Effects, CapCut.
Expanding corporate customer base, tracking delinquency rates, managing payment negotiations, improving call center response times, and reducing customer wait times—all typical pain points for growing ISPs managing cash flow and service quality.
Nethouse Telecom's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.