Regional fiber-optic ISP serving Rio de Janeiro metro
Nethouse is a small regional internet service provider operating in Rio de Janeiro with a lean, sales-and-support-focused team. The tech stack—MikroTik, Cisco, Zabbix, Grafana—reflects core ISP infrastructure management, while pain points cluster heavily around customer acquisition, payment collection, and call-center efficiency rather than product innovation, indicating a mature operations-driven business facing margin pressure.
Notable leadership hires: Commercial Director, Call Center Lead
Nethouse provides customized broadband plans, including fiber-optic service, to residential and small-business customers in the Rio de Janeiro region. The company operates with approximately 11–50 employees split between sales, customer support, engineering, and operations. Active hiring focuses on sales and support roles, with minimal engineering headcount, consistent with a service-delivery model. Current operational priorities include lead conversion, delinquency tracking, call-center process improvement, and network stability.
MikroTik and Cisco equipment for network management, Zabbix and Grafana for monitoring, and standard productivity tools (Excel, Word, LinkedIn). No recent tech migrations or new platform adoptions are evident.
Headquartered in Rio de Janeiro, Brazil. All hiring is restricted to Brazil. The company is 11–50 employees with a leadership team including a Commercial Director and Call Center Lead.
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