myKaarma Tech Stack

Fixed-ops platform for franchise auto dealers with scheduling, payments, and customer communications

Software Development Long Beach, California 51–200 employees Founded 2012 Privately Held

myKaarma operates a unified fixed-operations platform for franchise auto dealers, built on Java, Python, and AWS with Salesforce and Zendesk integration. Active hiring across product (10 roles) and data (3 roles) combined with heavy project investment in AI/ML and vector databases signals a shift toward AI-driven features, while concurrent pain points around support efficiency and declining engagement suggest the core product is mature but facing scaling challenges in customer retention.

Tech Stack 28 technologies

Core StackZendesk Salesforce Postman Figma Java Python C# QuickBooks Elasticsearch MySQL MariaDB MongoDB AWS Redis Terraform Ansible Prometheus Grafana AWS RDS SQL Excel Google Sheets Google Slides Google Docs iOS Android Percona Toolkit Aurora

What myKaarma Is Building

◆Challenges

Support efficiency improvement
Increasing payments platform adoption
Declining engagement
Underperformance
Monitoring infrastructure performance
Reporting inconsistencies
Oem engagement
Product-driven innovation
Complex customer issues
Platform reliability

▲Active Projects

Internal process improvement initiatives
Ai/ml solution integration
Support efficiency tools
Oem engagements
Product-driven innovation efforts
Llm api integration
Forecasting and strategic projects that influence company growth
Business case development for new initiatives
Ai-driven features data backbone
Vector database infrastructure for ai

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Product

Sales

Data

Engineering

Finance

Ops

Support

Seniority

Mid

Senior

Junior

Manager

Director

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About myKaarma

myKaarma delivers a SaaS platform that consolidates scheduling, customer communications, payments, pickup/delivery coordination, video inspections (MPI), BDC operations, and reporting for franchise auto dealers. The platform integrates natively with dealer management systems and third-party software providers via APIs. Founded in 2012 and headquartered in Long Beach, California, the company operates with 51–200 employees and is actively hiring across product, sales, and data functions. The platform is used by dealers to automate and manage the entire service and repair lifecycle.

HeadquartersLong Beach, California

Company Size51–200 employees

Founded2012

Hiring MarketsIndia, United States

Frequently Asked Questions

What tech stack does myKaarma use?

Backend: Java, Python, C#, MySQL, MongoDB, Elasticsearch, Redis. Infrastructure: AWS (RDS, Aurora), Terraform, Ansible. Monitoring: Prometheus, Grafana. Integrations: Salesforce, Zendesk, Postman. Frontend: iOS, Android.

What is myKaarma working on?

AI/ML integration, LLM API capabilities, vector database infrastructure for AI features, support efficiency tooling, OEM partnerships, and forecasting initiatives. Internal focus on reporting consistency and platform reliability improvements.