Managed IT, print, and unified communications for Texas mid-market
DOCUmation is a regional managed-services provider built around Microsoft, Cisco, and imaging hardware (Xerox, Ricoh, Lexmark). The tech stack reveals a traditional enterprise infrastructure play—Active Directory, Hyper-V, FortiGate, Datto—with no obvious shift toward cloud-native or modern DevOps tooling. Hiring is sales-heavy (20 roles) relative to engineering (2), and the pain-point list skews toward customer acquisition and uptime management rather than product innovation, positioning them as a service-delivery-first operation.
DOCUmation provides managed IT, telecommunications, print solutions, and business automation to mid-market companies across Texas. Founded in 1990 and headquartered in San Antonio, the company operates service centers in Houston, Dallas-Fort Worth, and the Midland-Odessa corridor. Their portfolio spans network infrastructure (switching, routing, firewalls via Cisco and FortiGate), device management (Intune, Active Directory), backup and disaster recovery (Datto), unified communications (VoIP), and large-format imaging systems (Xerox, Ricoh). The organizational structure emphasizes field sales and on-site technical delivery, with active projects including infrastructure assessments, proof-of-concept deployments, and telecommunications buildouts for new customers.
Microsoft-centric (Office, 365, Active Directory, Intune), networking (Cisco, FortiGate), hypervisor platforms (Hyper-V, VMware), backup (Datto), and imaging hardware (Xerox, Ricoh, Lexmark). No recent cloud adoption or AI tooling detected.
San Antonio, TX. The company also operates service teams in Houston, Dallas-Fort Worth, Midland-Odessa, and additional Texas markets. Founded 1990; 201–500 employees.
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