AI-powered decision intelligence platform capturing enterprise tribal knowledge
Klarity captures the reasoning behind business decisions—the judgment calls, exceptions, and process logic that usually vanish once made—and surfaces it as a queryable intelligence layer. The tech stack (Claude, GPT-4, React, ServiceNow, Salesforce, NetSuite) reflects a platform built to observe and reason about work across major enterprise systems. Hiring is engineering-heavy (11 of 24 open roles) with 12 senior+ engineers already in place, paired with product and design talent—a composition that signals deep investment in AI feature work rather than sales-led growth.
Notable leadership hires: AI Value Delivery Lead
Klarity builds an AI-powered decision intelligence platform that observes work across enterprise applications (Salesforce, ServiceNow, NetSuite, Oracle) and extracts the decision logic and institutional knowledge embedded in how teams actually work. The product—called the Context Graph—maps processes, flags inefficiencies, and surfaces opportunities for operational improvement without requiring manual documentation. Founded in 2017, the company targets mid-to-large enterprises where process transformation typically runs years and costs millions. The company is based in San Francisco with hiring across the United States and India.
Claude, GPT-4, Gemini, and ChatGPT appear in the stack, indicating multi-model architecture to capture and reason about enterprise decision-making across different use cases.
ServiceNow, Salesforce, NetSuite, Oracle, Coupa, Stripe, and Jira—covering ITSM, CRM, ERP, procurement, and project management platforms.
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