Federal IT consultancy for contact centers, cloud apps and Power Platform
ITCON Services is a Vienna, Virginia consultancy whose job posts point to federal contact center and case-management work, including plain-language translation of immigration laws. The stack pairs Genesys Cloud, Amazon Connect and Verint with Salesforce and Power Platform, alongside legacy Java EE on WebSphere and Oracle, which matches stated pain around decomposing legacy architecture and cloud migration. Hiring is accelerating and skews toward senior engineers.
Notable leadership hires: Service Delivery Director, IT Lead
ITCON Services is a privately held technology and management consulting firm founded in 2008 and headquartered in Vienna, Virginia. It employs between 51 and 200 people and hires in the United States. Its service lines cover cloud infrastructure, call center services, cybersecurity and information privacy, business intelligence and data warehousing, software lifecycle work, and management consulting. Delivery work spans contact center platforms, CRM and low-code applications, enterprise reporting, and modernization of Java-based systems under federal regulatory requirements.
ITCON Services works with Power Apps, Power Automate, Power BI, Azure, Salesforce, Amazon Connect, Genesys Cloud, ServiceNow, Verint, Tableau, Java EE, WebSphere, Oracle and AWS.
Yes. Hiring is accelerating, led by engineering and weighted toward senior roles, with additional openings in operations, security and support, plus leadership roles such as Service Delivery Director and IT Lead.
Current work includes knowledge management, new contact center system deployments, enterprise reporting, plain-language translation of immigration laws, and product implementation with post-production support.
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ITCON Services's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.