IR operates a 30+ year-old monitoring and optimization platform now being reshaped around AI infrastructure. The tech stack reveals a modern cloud-native foundation (Kubernetes, AWS, Terraform, ArgoCD) paired with ML-optimized tooling (CUDA, graph analytics, LLM frameworks), suggesting a pivot from reactive system monitoring toward predictive AI-driven insights. Active projects span core platform scaling, multi-region resilience, and high-performance training pipelines—all friction points for enterprises running AI workloads alongside legacy comms and payments systems.
IR provides monitoring, diagnostics, and optimization solutions for communications, collaboration, and payment infrastructure. The company serves over 1,000 organizations globally, including major banks, airlines, and telecommunications providers across 60+ countries. Founded in 1988 and publicly listed on the Australian Stock Exchange, IR maintains headquarters in North Sydney with offices in the USA, UK, and Singapore. The product suite focuses on real-time performance visibility and automation to prevent outages before they occur. Current hiring (primarily engineering and product, all senior/principal level in the US) and active project work indicate a strategic shift toward AI-native infrastructure capabilities and large-scale graph processing.
IR operates on Kubernetes, AWS (EKS, RDS, IAM, VPC), Terraform, and CloudFormation for infrastructure, paired with Go, Python, Rust, and TypeScript for application code. Observability is built on Prometheus, Grafana, Jaeger, and Fluentd; newer work includes CUDA and OpenTelemetry.
IR serves customers in over 60 countries. The company maintains offices in Sydney (headquarters), the USA, UK, and Singapore, and is currently recruiting in the United States.
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