EV charging infrastructure and fleet electrification services for commercial operators
InCharge Energy operates an end-to-end EV infrastructure business serving commercial fleets, transit authorities, and municipalities across North America. The tech stack—Elixir/Phoenix backend, GraphQL/gRPC APIs, Kubernetes orchestration, Salesforce + Dynamics 365 for operations—supports both hardware provisioning and ongoing fleet management. Current hiring is ops-heavy (9 roles) relative to engineering (5), and pain points cluster around accounting automation and scaling financial processes, signaling a growing need to formalize back-office operations as the business scales beyond startup mode.
InCharge Energy provides turnkey EV charging solutions for commercial fleets, including hardware selection, custom software for fleet and service dispatch integration, load management, and multi-year maintenance and warranty coverage. Founded in 2018, the company serves a diverse customer base: major commercial fleets, school districts, transit authorities, truck manufacturers, and municipalities across the United States and Canada, with offices in Los Angeles, San Francisco, Michigan, and Virginia. The product spans three layers: charging hardware (sourced and integrated), fleet-management and service-dispatch software (built in-house), and field operations (technician dispatch, preventative maintenance, and asset monitoring). At 201–500 employees, the company is moving from startup engineering-focused operations toward scaled infrastructure, evidenced by active work on preventative maintenance rollouts, annual audit coordination, and SLA frameworks.
Backend: Elixir and Phoenix. APIs: GraphQL and gRPC. Database: PostgreSQL. Messaging: RabbitMQ. Infrastructure: Docker, Kubernetes, AWS. CRM/Finance: Salesforce, Dynamics 365 Business Central. Field ops: ServiceMax. HR: Greenhouse, ADP.
EV charger installation and commissioning; preventative maintenance planning; charging infrastructure performance monitoring; hardware pilot testing; field technician mobile support via ServiceMax; and operating model and SLA framework development.
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