HERO Software Tech Stack

Cloud SaaS platform for trade businesses across DACH region

Software Development Hannover, Lower Saxony 51–200 employees Founded 2020 Public Company

HERO Software builds cloud software for craftspeople and trade professionals across Germany, Austria, and Switzerland. The stack reveals a data-forward operations team—SQL, Python, dbt, Metabase, Looker, Tableau—paired with modern web infrastructure (TypeScript, Node.js, Vue, PostgreSQL, Elasticsearch). Active projects center on workflow automation and AI-assisted practices, while pain points cluster around customer retention and internal scaling; the support-heavy hiring mix (9 open roles) signals growth friction in onboarding and churn management.

Tech Stack 32 technologies

Core StackMake n8n Figma Salesforce dbt Python Metabase Looker Tableau TypeScript Node.js Vue PHP GraphQL MySQL PostgreSQL Redis Elasticsearch Shopify Jira Linux Zapier Notion Frontify SQL REST NinjaOne Google Workspace Windows macOS+1 more

What HERO Software Is Building

◆Challenges

Scaling customer service organization
Reducing churn risk
Reducing customer inactivity
Marketing tools lack integration
Manual work steps
Chaos paperwork admin overload
Technical re-setup of customer service
Increasing usage rates
Manual workflow inefficiencies
Improve conversions

▲Active Projects

Workflow automation
Automations for marketing and design processes
Implementing ai-driven workflows
Develop design system and ai/automation workflows
Pipeline management
Ai‑assisted engineering practices
Full‑stack features
Technical re-setup of customer service
Cloud file management system
End-to-end analytics workflows

Hiring Activity

Accelerating30 roles · 15 in 30d

Department

Support

Engineering

Design

Marketing

Data

Ops

Product

Sales

Seniority

Senior

Manager

Staff

Lead

Intern

Mid

Notable leadership hires: Customer Service Lead, IT Administration Lead, Product Design Lead, Team Lead Product Design, Customer Success Lead

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About HERO Software

HERO Software operates a cloud-based SaaS platform purpose-built for craft trades—roofers, painters, electricians, and allied professions across the DACH region (Germany, Austria, Switzerland). The product runs on modern infrastructure (PostgreSQL, Elasticsearch, Redis) and integrates with Salesforce, Shopify, and productivity tools (Notion, Google Workspace, Jira) to handle job workflows, client management, and billing. Founded in 2020 and recently funded via Series A, the company employs 51–200 people based in Hannover and is actively hiring across engineering, design, support, and data roles in Germany and the Netherlands.

HeadquartersHannover, Lower Saxony

Company Size51–200 employees

Founded2020

Hiring MarketsGermany, Netherlands

Frequently Asked Questions

What tech stack does HERO Software use?

Frontend: TypeScript, Vue, Node.js. Backend: Python, SQL, PostgreSQL, MySQL, Redis, Elasticsearch. Workflows: Make, n8n, Zapier. Dashboards: Metabase, Looker, Tableau. CRM: Salesforce. Design: Figma, Frontify.

What is HERO Software working on?

Workflow automation, AI-driven workflows, design system development, pipeline management, cloud file management, full-stack features, and end-to-end analytics. Current focus includes technical re-setup of customer service and AI-assisted engineering practices.