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Convey Tech Stack

Customer communications platform for regulated utilities and essential services

Software Development Denver, Colorado 201–500 employees Privately Held

Convey operates a multi-channel communications platform (SMS, voice, email, IVR, surveys) purpose-built for utilities and essential service providers managing millions of interactions in compliance-heavy environments. The stack spans AWS, Azure, and GCP with Oracle and MongoDB backing operational data, paired with Salesforce for CRM integration — a cloud-first, polyglot infrastructure matching the complexity of real-time, high-volume delivery at scale. Active projects center on platform migrations and architectural changes, while pain points cluster around real-time throughput and file processing delays, suggesting ongoing infrastructure work to sustain growth.

Tech Stack 17 technologies

What Convey Is Building

Challenges

  • High-volume real-time delivery
  • Platform migrations
  • Development bottlenecks
  • File processing delays
  • System performance issues
  • Critical notifications and alerts
  • Transforming customer communication

Active Projects

  • Platform migrations
  • Architectural changes
  • Major feature rollouts
  • Lead training/workshops to improve customer knowledge of products
  • Track customer enhancements and deliver reports/dashboards
  • Monitor incident response
  • Expanding partner ecosystem
  • Creating marketing assets like case studies, apis, and sales collateral

Hiring Activity

Minimal5 roles · 0 in 30d

Department

Sales
3
Product
1
Support
1

Seniority

Senior
4
Mid
1
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About Convey

Convey (formerly Message Broadcast) delivers intelligent customer workflow software for utilities and essential service providers operating in regulated environments. The platform consolidates inbound and outbound communications—SMS, voice, email, IVR, and surveys—into a single interface, automating customer notifications, billing outreach, and service disruption alerts while ensuring compliance. Built to handle millions of interactions, the product serves mid-market and enterprise operators seeking to modernize legacy communication systems and reduce manual operational overhead. Headquarters in Denver, Colorado; 201–500 employees.

HeadquartersDenver, Colorado
Company Size201–500 employees
Hiring MarketsUnited States

Frequently Asked Questions

What communication channels does Convey support?

SMS, voice (IVR), email, inbound text, outbound messaging, DTA, surveys, and reporting dashboards. All integrated into a single platform.

What cloud platforms does Convey use?

AWS, Azure, and GCP, with Oracle and MongoDB for data storage, indicating a multi-cloud deployment strategy for resilience.

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