Giga Tech Stack

AI support agents for enterprise B2C operations

Software Development San Francisco , California 51–200 employees Privately Held

Giga deploys AI agents handling support and operations at large B2C companies, with a tech stack built on Python/FastAPI backend + React/Next.js frontend on AWS/GCP/Kubernetes. The company is hiring heavily across engineering (43 open roles) and sales (29), signaling a shift from product-stage to enterprise GTM execution — matched by active projects around vertical playbooks, controlled deployments, and voice experience refinement. Pain-point clustering around POC-to-partnership conversion and scaling agent infrastructure suggests they're solving both technical depth (infrastructure, observability) and sales motion (complex deal cycles, account expansion).

Tech Stack 36 technologies

Core StackJavaScript TypeScript React Next.js Python Django AWS Kubernetes Docker Ashby Rippling FastAPI Node.js ClickHouse PostgreSQL Redis Terraform Slack GCP LinkedIn LinkedIn Recruiter Lemlist X shadcn/ui Modal ESLint Prettier Vitest Statuspage Linear+6 more

AdoptingClickHouse

ReplacingClickHouse

What Giga Is Building

◆Challenges

Scaling ai agents across enterprises
Complex support and operations workflows
Expanding enterprise accounts
Complex deal cycles
Scaling agent infrastructure
Recruiting hard-to-find technical talent
Converting pocs into multi-year partnerships
Scaling hr processes across shared function
Optimizing agent metrics
Automating enterprise support workflows

▲Active Projects

Custom solutions
A voice experience that's better than talking to humans
Gtm strategy execution
Controlled deployments
Data infrastructure pipelines
Observability infrastructure
Developer tooling automation
Design system component library
Vertical gtm playbooks
Voice experience improvement

Hiring Activity

Accelerating90 roles · 50 in 30d

Department

Engineering

Sales

Marketing

Executive

Ops

Product

Security

Seniority

Senior

Director

Mid

Junior

Staff

Lead

Manager

Notable leadership hires: Sales Director, Enterprise Sales Director, QA Lead

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About Giga

Giga builds AI support agents for the world's largest B2C enterprises, automating resolution workflows that traditionally required human agents. The company operates across 51–200 employees from San Francisco, with hiring active in the United States, United Kingdom, India, and Canada. Technical delivery centers on Python and TypeScript services running on Kubernetes/AWS/GCP, backed by ClickHouse for observability pipelines and PostgreSQL for operational data. Current roadmap includes voice-channel experiences, developer tooling automation, and infrastructure refinement to support rapid scaling of agent deployments across multi-tenant enterprise customers.

HeadquartersSan Francisco , California

Company Size51–200 employees

Hiring MarketsUnited States, United Kingdom, India, Canada

Frequently Asked Questions

What tech stack does Giga use?

Giga builds on JavaScript/TypeScript/React (frontend), Python/FastAPI (backend), deployed to AWS/GCP/Kubernetes. Data infrastructure uses PostgreSQL, Redis, ClickHouse. Developer tools include Terraform, ESLint, Prettier, Vitest, Modal.

What is Giga working on?

Active projects include voice experiences, controlled deployment systems, data infrastructure pipelines, observability infrastructure, developer tooling automation, design system components, and vertical GTM playbooks for enterprise customers.