AI agents for sales and support in WhatsApp, trained in under a week
Darwin AI builds conversational AI agents for consultative sales and support teams across LATAM, deployable via WhatsApp and other channels. The stack leans heavily on orchestration (Airflow, Dagster, dbt) and LLM integrations (OpenAI, Gemini, Zapier), suggesting a data-pipeline-first approach to agent training and configuration. Hiring is broad but decelerating — ops and marketing dominate the org chart, while engineering (18 roles) trails behind, hinting at a product-market fit phase where go-to-market velocity is outpacing technical depth.
Darwin AI trains and deploys AI agents for businesses in real estate, automotive, education, retail, and services across LATAM. Agents handle both sales (lead qualification, deal progression) and support (customer issue resolution) and integrate with existing channels like WhatsApp. The onboarding process emphasizes speed — agents can be trained and deployed within one week — with guided configuration by the team's ops and support staff. The company operates across seven countries (Brazil, Mexico, Colombia, Peru, Chile, Spain, Argentina) and serves SMBs and mid-market consultative sales firms.
OpenAI and Gemini for LLMs, Zapier for workflows, Airflow and Dagster for orchestration, dbt for data transformation, HubSpot and Salesforce for CRM, WhatsApp and other messaging channels for deployment.
Brazil, Mexico, Colombia, Peru, Chile, Spain, and Argentina. Active roles span ops (39), marketing (25), sales (21), support (20), and engineering (18).
Building AI assistants with improved performance tuning, developing smart bidding and targeting systems, creating technical knowledge bases for clients, and launching market experiments across LATAM.
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