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FWD Insurance Tech Stack

Pan-Asian life and health insurer scaling tech and compliance infrastructure

Insurance Quarry Bay, Hong Kong 5,001–10,000 employees Founded 2013 Public Company

FWD operates across 10 Asian markets with ~40 million customers and is aggressively hiring across finance, ops, and sales functions. The tech stack spans legacy enterprise (ServiceNow, Workday, Oracle, SQL Server) and modern cloud (AWS, Azure, GCP, Databricks), with active infrastructure work (Terraform adoption, cloud ops standardization) and emerging AI initiatives (agentic AI with human-in-the-loop). Hiring velocity is accelerating, but engineering remains undersized relative to the compliance, automation, and cloud migration workload evident in their project list.

Tech Stack 39 technologies

Core StackServiceNow Jira Workday Oracle Canva Angular React Node.js Java React Native SQL Server Salesforce AWS Python Power BI Tableau Vue Databricks Prophet Alteryx Microsoft Access Gemma Viber Bloomberg Azure VBA Ember.js iOS Android GCP+8 more
AdoptingTerraform

What FWD Insurance Is Building

Challenges

  • Compliance testing for ifrs 17/9
  • Designing compliance framework
  • Capital management initiatives
  • Monitoring compliance effectiveness
  • Streamlining workflow
  • Minimizing errors
  • Consolidating cloud operations
  • Standardizing cloud operations
  • Reducing manual hand-offs
  • Ai feature reliability testing

Active Projects

  • Ta dashboards
  • Ecommerce portal project
  • Process enhancement and automation initiatives
  • Designing compliance framework
  • Product launch and change management
  • Executing annual compliance plan
  • Cloud engineering ops blueprint
  • Servicenow integration with dcpcc platform
  • Agentic ai with human-in-the-loop
  • Ai‑enabled capabilities

Hiring Activity

Accelerating35 roles · 35 in 30d

Department

Finance
13
Ops
6
Sales
5
Product
3
Engineering
2
Legal
2
Marketing
2
Support
2

Seniority

Manager
15
Senior
8
Director
4
Mid
3
Intern
2
Junior
2
Lead
2
VP
1

Notable leadership hires: Compliance Head, Sales Head, Community Care Director

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About FWD Insurance

FWD Group is a publicly listed (Hong Kong Stock Exchange, code 1828) pan-Asian life and health insurer founded in 2013, headquartered in Hong Kong. The business serves approximately 40 million customers across 10 markets, including operations in Indonesia, and specializes in life insurance, health insurance, and savings/wealth management products. The organization is structured around a customer-led, tech-enabled operating model with active initiatives spanning ecommerce, process automation, cloud infrastructure consolidation, and compliance framework design.

HeadquartersQuarry Bay, Hong Kong
Company Size5,001–10,000 employees
Founded2013
Hiring MarketsChina, Philippines, Singapore, Malaysia, Vietnam

Frequently Asked Questions

What tech stack does FWD Insurance use?

FWD's primary stack includes ServiceNow, Workday, Oracle, SQL Server, Salesforce, Azure, AWS, and GCP. Development uses Java, Python, React, Angular, Node.js, and React Native. Analytics leverage Tableau, Power BI, and Databricks. They are currently adopting Terraform for infrastructure automation.

What is FWD Insurance working on?

Active projects include ecommerce portal development, ServiceNow platform integration, cloud operations standardization, agentic AI with human-in-the-loop, compliance framework design, and IFRS 17/9 compliance testing. Key focus areas are reducing manual workflows and consolidating cloud infrastructure.

How this profile is built

FWD Insurance's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.