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FWD Insurance Tech Stack

Pan-Asian life and health insurer serving 34M customers across 10 markets

Insurance Quarry Bay, Hong Kong 5,001–10,000 employees Founded 2013 Public Company

FWD operates across 10 Asian markets with a 5,000+ employee base and a tech stack anchored in SQL, cloud (AWS/Azure/GCP), and business intelligence tools (Power BI, Tableau). The hiring momentum—53 roles posted in the last 30 days—skews operations and finance-heavy, while active projects span IFRS17 compliance, new product development, and bank partner onboarding workflows. The pain-point mix (IT environment deficiencies, multi-jurisdictional compliance, sales distribution retention) points to a company scaling operational infrastructure and distribution partnerships across fragmented regulatory regimes.

Tech Stack 30 technologies

Core StackPower BI Tableau React Vue AWS Python Oracle Databricks Azure Data Factory Apache Spark Confluent Informatica Kubernetes Salesforce Jira SQL Excel Prophet VBA Ember.js iOS Android Azure GCP Microsoft Office Alteryx OpenAPI Word PowerPoint

What FWD Insurance Is Building

Challenges

  • Grow and retain sales distribution model
  • Ensuring compliance to internal audit methodology
  • Managing due diligence requests
  • Complex high-net-worth application processing
  • Business process efficiency
  • Complex multi-jurisdictional compliance
  • Critical deficiencies in it environment
  • Enhance distribution satisfaction
  • Operational risk reduction
  • Ensuring compliance with reporting frameworks

Active Projects

  • Annual it audit plan development
  • New product initiatives
  • New insurance product development
  • Implementation of new system changes
  • Development of the customer risk control team
  • Ifrs17 production
  • Annual report corporate governance section preparation
  • It common platforms initiative
  • Bank & product onboarding and premium financing workflow setup
  • Strategic initiatives to build bank partner relationships

Hiring Activity

Accelerating90 roles · 55 in 30d

Department

Ops
18
Finance
17
Sales
13
Engineering
9
Legal
8
Support
6
HR
4
Product
4

Seniority

Senior
35
Manager
25
Mid
10
Intern
8
Director
6
Junior
2
Lead
2
Principal
1

Notable leadership hires: Zone Head, Agency Support Head, Sales Head

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About FWD Insurance

FWD Group is a publicly listed life and health insurance company headquartered in Hong Kong and serving approximately 34 million customers across 10 pan-Asian markets, including BRI Life in Indonesia. The company was founded in 2013 and focuses on customer-led, technology-enabled insurance propositions. Operations span life insurance, health insurance, and savings and wealth management products across fast-growth markets including the Philippines, Malaysia, Singapore, China, Vietnam, Thailand, and Indonesia. The organization is actively scaling across multiple functions—ops, finance, sales, and engineering—with current hiring concentrated in senior and manager-level roles.

HeadquartersQuarry Bay, Hong Kong
Company Size5,001–10,000 employees
Founded2013
Hiring MarketsPhilippines, Malaysia, Singapore, China, Vietnam, Thailand, Indonesia

Frequently Asked Questions

What tech stack does FWD Insurance use?

FWD's primary stack includes SQL, Excel, Power BI, Tableau, and Python for analytics; React, Vue, and Ember.js for front-end; iOS and Android for mobile; and cloud infrastructure via AWS, Azure, and GCP. Enterprise tools include Salesforce, Oracle, Databricks, and Informatica.

How many customers does FWD Insurance serve?

FWD serves approximately 34 million customers across its 10 markets in Asia-Pacific.

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