ARAG Belgium operates a legal protection insurance business with dual distribution: retail customers and SME underwriting. The tech stack—Salesforce, MuleSoft, Ruby on Rails, React, Java—signals a mid-stage digital transformation; active projects center on Salesforce enhancement, web application modernization, and portfolio integration. Hiring has decelerated (2 placements in 30 days) with flat demand across legal, sales, and claims, suggesting consolidation rather than expansion.
ARAG Belgium is a legal protection insurer serving both individuals and business customers from its Brussels headquarters. Core offerings include legal defense coverage, claims administration, and preventive legal advice. The product line spans personal and commercial insurance products. The company operates a distributed model: broker relationships drive B2B sales, while B2C channels include web platforms and newsletters. Internal operations center on contract management, procurement, claims processing, and portfolio management across multiple underwriting books.
Salesforce and MuleSoft for CRM/integration, Ruby on Rails and Java for backend services, React and TypeScript for frontend, Azure DevOps for CI/CD, and SQL for data. Office 365 tools (Outlook, Excel, Word) for business operations.
Brussels, Belgium. The company is a public company founded in 1965 with 51–200 employees and active hiring in Belgium and Canada.
Salesforce environment enhancement, web application modernization (B2B and B2C), digitalisation and business transformation, integrating a new online platform, portfolio transfers, and procurement cost reduction.
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