Marketplace platform for beauty and wellness booking and business management
Fresha operates a two-sided marketplace connecting consumers to beauty and wellness professionals, with a software suite for salon and spa operators. The tech stack reveals a mature services architecture: Elixir and Ruby backends, Kafka for event streaming, GraphQL and gRPC for inter-service communication, React/TypeScript frontends, and Kubernetes orchestration. Active migration from monolith to microservices, combined with heavy hiring in sales (103 roles) against modest engineering capacity (21 roles), indicates a platform shifting toward go-to-market acceleration and operational scaling rather than technical innovation.
Notable leadership hires: Team Lead, Chief Financial Officer, Head of Sales
Fresha provides a booking marketplace and business management platform for the beauty, wellness, and self-care industry. The platform serves two audiences: consumers searching for and booking services, and business operators (salons, spas, individual professionals) who use Fresha's appointment scheduling, point-of-sale, client management, and marketing tools. The company reports 130,000+ businesses and 500,000+ professionals using the platform, with over 1 billion appointments processed. Headquartered in London, Fresha has 201–500 employees and operates across 25+ countries, from the UK and Europe to Southeast Asia and the Middle East. Revenue streams include transaction fees on bookings, subscription tiers for business software, and integrated payments services.
Fresha runs Elixir and Ruby backends, Kafka for event streaming, GraphQL/gRPC for service communication, React/TypeScript for web frontends, and Kubernetes for orchestration. Mobile apps use Cordova, React Native, Android, and iOS. Testing via Cypress, Jest, and React Testing Library.
Active projects include marketplace listing optimization, migrating from monolith to microservices architecture, go-to-market strategy for DACH region, Fresha Payments adoption, partner onboarding streamlining, and salon profile optimization. Core challenges center on monetization, partner acquisition, and reducing onboarding friction.
Other companies in the same industry, closest in size