Ezus Tech Stack

Custom travel itinerary builder for agents, DMCs, and tour operators

Software Development Paris, Île-de-France 11–50 employees Founded 2019 Privately Held

Ezus is a travel-tech SaaS built on React + AWS (Lambda, RDS, DynamoDB) with strong operational tooling (HubSpot, Intercom, n8n). The company is scaling customer success and support (5 active hires across ops, CS, and support) while shipping customer engagement infrastructure—automated journeys, lifecycle campaigns, and health signals—suggesting a shift from product-led adoption toward a managed customer success motion. Pain-point data confirms the constraint: scaling CS delivery and SLA compliance across a growing customer base.

Tech Stack 30 technologies

Core StackHubSpot Intercom n8n Trello Figma Jira Zoom JavaScript React MySQL Python Postman Jest Cypress AWS AWS Lambda AWS RDS DynamoDB Slack Notion Google Slides Sass API Gateway VPC AWS SNS Amplify Google APIs Google Apps Script Pennylane Livestorm

What Ezus Is Building

◆Challenges

Scaling customer success
Customer journey friction
Managing operational incidents
Maintaining sla compliance
Engaging large customer base efficiently
Scalable customer success programs
Absorbing daily run
Managing ticket volume
Improving adoption and retention
Integrating key accounts

▲Active Projects

Automated customer journeys
Segmented communication campaigns
Customer health signals
Scalable customer engagement machine
Customer lifecycle campaigns
Automating client documents
Creating new templates
Improving workflows
Key account integration projects
Help center documentation maintenance

Hiring Activity

Accelerating5 roles · 5 in 30d

Department

Ops

Customer-Success

Support

Seniority

Intern

Mid

Lead

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About Ezus

Ezus helps travel agents, destination management companies (DMCs), and tour operators build and sell custom travel itineraries faster. Founded in 2019 and based in Paris, the 11–50-person company serves mid-market travel operators who need to reduce proposal turnaround time and improve sell-through velocity. The product is serverless-first (AWS Lambda, RDS, DynamoDB) with customer-facing interactions managed through HubSpot, Intercom, and n8n. Recent hiring velocity (5 roles in the last 30 days across ops and customer-success functions) and active project work on customer journeys, segmentation, and SLA compliance indicate scaling beyond founder-led sales into a structured CS and support organization.

HeadquartersParis, Île-de-France

Company Size11–50 employees

Founded2019

Hiring MarketsFrance

Frequently Asked Questions

What tech stack does Ezus use?

Ezus runs on React and Python with AWS infrastructure (Lambda, RDS, DynamoDB, API Gateway, VPC). Frontend is Sass-based; testing via Jest and Cypress. Customer communication and automation handled by HubSpot, Intercom, and n8n.

What is Ezus working on?

Active projects include automated customer journeys, lifecycle campaigns, health-signal tracking, scalable customer engagement, and client document automation—alongside help center and workflow improvements.

How this profile is built

Ezus's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.