API-first warranty and protection platform for eCommerce merchants
Extend operates a warranty platform integrated into major eCommerce solutions (Shopify, Magento, Salesforce Commerce Cloud, BigCommerce) with custom API support for larger merchants. The tech stack reveals a data-intensive operation: ML frameworks (PyTorch, XGBoost, scikit-learn, TensorFlow), feature stores (Arize), and cloud infrastructure (AWS Lambda, DynamoDB, Snowflake, dbt) built around real-time decision engines. Hiring is heavily skewed toward data roles (5 of 15 open positions), and active projects center on fraud detection, claims automation, and risk modeling—indicating internal focus on reducing false positives and improving claim processing speed.
Extend provides warranty and protection plans for merchants through APIs and pre-built eCommerce app integrations. The platform uses machine learning to optimize warranty offer timing and pricing in real-time, aiming to improve conversion and merchant revenue. On the consumer side, the product centralizes warranty and purchase records, eliminating the need to store receipts, and includes a 24/7 claims experience designed to streamline the claim-to-resolution workflow. The company operates across online and offline channels, serving mid-market to enterprise eCommerce retailers in the United States.
Core infrastructure: AWS (Lambda, DynamoDB, API Gateway, CloudFormation, Terraform, CDK). Data: Snowflake, dbt, AWS Glue, AWS Step Functions. ML: PyTorch, PyTorch Geometric, scikit-learn, XGBoost, TensorFlow, SageMaker, Arize. Revenue/ops: Salesforce, Outreach.
San Francisco, California. All current hiring is in the United States.
Extend's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.