Extend Tech Stack

Warranty and protection plans for eCommerce, powered by ML claim optimization

Software Development San Francisco, CA 201–500 employees Founded 2019 Privately Held

Extend embeds warranty and protection products into eCommerce checkouts via API and pre-built integrations (Shopify, Magento, BigCommerce, SalesforceCC). The stack—Python, PyTorch, TensorFlow, scikit-learn, Snowflake, dbt—confirms heavy ML investment in real-time offer optimization and claims processing. Active projects around fraud prevention, automated fulfillment, and real-time claim review suggest the company is moving beyond simple warranty issuance toward operational automation and risk mitigation.

Tech Stack 38 technologies

Core StackGreenhouse Salesforce Python scikit-learn PyTorch TensorFlow dbt AWS TypeScript SentinelOne Okta CloudFormation Terraform AWS Lambda DynamoDB Tableau Snowflake Shopify LinkedIn Recruiter Outreach LinkedIn ChatGPT SimilarWeb SQL Wiz AWS CloudTrail API Gateway BigCommerce SuiteCommerce WooCommerce+8 more

What Extend Is Building

◆Challenges

Fraud detection and prevention
Post-purchase experience challenges
Returns inefficiencies
Detecting fraud and abuse
Adoption of new product features
Internal communication gaps
Employee engagement challenges
Building high-performing outbound bdr team
Risk assessment
Reducing cost severity

▲Active Projects

Proof-of-concept initiatives
Fraud prevention product features
Go-to-market strategy for new product features
Real-time claim review
End-to-end automated fulfillment
Process and metric refinement for bdr team
Pipeline-building metrics reporting
Fraud investigations
Monitoring frameworks and dashboards
Internal communication calendar development

Hiring Activity

Steady20 roles · 6 in 30d

Department

Sales

Data

Ops

Security

Engineering

Finance

Product

Seniority

Senior

Mid

Manager

Junior

Lead

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About Extend

Extend provides a modern warranty and protection-plan platform for eCommerce merchants. The product lets retailers offer extended warranties both online and offline, replacing legacy paper-based experiences with a digital-native claims flow backed by machine learning. Merchants integrate via APIs or pre-built connectors; consumers store purchase and warranty details in-app rather than managing receipts. The 24/7 claims processing streamlines the end-to-end experience. The company operates at 201–500 people across sales, data, engineering, and operations, with steady hiring focused on sales, data, and go-to-market execution.

HeadquartersSan Francisco, CA

Company Size201–500 employees

Founded2019

Hiring MarketsUnited States

Frequently Asked Questions

What eCommerce platforms does Extend integrate with?

Shopify, Magento, SalesforceCommerce Cloud, BigCommerce, SuiteCommerce, and WooCommerce. Custom API integrations available for merchants with proprietary platforms.

What tech does Extend use for ML and data?

Python, PyTorch, TensorFlow, scikit-learn, SQL, dbt, Snowflake, and Tableau. Infrastructure runs on AWS (Lambda, DynamoDB, CloudFormation, Terraform).

Is Extend hiring engineers and data roles?

Yes. Current open roles span sales (6), data (3), ops (2), and engineering (1), with majority at senior and mid levels. Hiring in United States.