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Emplay Inc. Tech Stack

AI automation platform for enterprise support and transaction deflection

IT Services and IT Consulting Dublin, California 51–200 employees Founded 2013 Privately Held
emplay.net LinkedIn

Emplay builds Zinger, an AI-powered automation platform designed to deflect high-volume support inquiries and accelerate transaction processing across enterprise systems. The tech stack reveals a RAG-first architecture (Python, LangChain, pgvector, Elasticsearch, OpenAI) running on both GCP and Azure, with active migration from FastAPI toward LangGraph — indicating a shift from simple request-response automation toward more complex, stateful AI workflows. Current hiring is engineering-heavy with mid-to-senior level roles focused on multi-tenant scaling and microservices architecture, matching their stated challenge of building and scaling the platform across Fortune 500 deployments.

Tech Stack 38 technologies

Core StackRAG Python Docker Prometheus Grafana Django PostgreSQL Elasticsearch Redis Celery OpenAI Slack ServiceNow Tableau Power BI Postman Salesforce JavaScript GCP Cloud Run Cloud Logging pgvector Azure Container Apps Azure Pipelines Azure Blob Storage Azure Key Vault Azure OpenAI Bot Framework SAML OAuth+5 more
AdoptingLangChain LangGraph
ReplacingFastAPI

What Emplay Inc. Is Building

◆Challenges

  • Reducing manual effort in support processes
  • Improving response times
  • Migrating microservices to monorepo
  • Scaling multi-tenant architecture
  • Maintaining api backward compatibility
  • Managing sla
  • Scaling saas across fortune 500
  • Building and scaling engineering teams
  • Balancing speed and stability
  • Minimizing escalations

▲Active Projects

  • Sop and workflow improvement
  • Automation in support processes
  • Langchain rag capabilities
  • Fastapi microservices migration
  • Multi-tenant architecture scaling
  • Complex client projects from initiation to closure
  • Evolution of ai agent platform zinger

Hiring Activity

Accelerating10 roles · 4 in 30d

Department

Engineering
6
Support
3
Sales
1

Seniority

Mid
3
Senior
3
Director
1
Intern
1
Lead
1
Manager
1
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About Emplay Inc.

Emplay was incubated by SAP.io and operates as a private company of 51–200 employees headquartered in Dublin, California since 2013. The Zinger platform integrates AI-driven inquiry handling, transaction automation, and decision support to reduce manual work in support and operations teams. The product targets large enterprises and is designed to handle high concurrency, complex multi-tenant deployments, and strict SLAs. Engineering and support teams dominate the active hiring pipeline, with roles focused on RAG capabilities, microservices migration, and scaling backend infrastructure across cloud platforms.

HeadquartersDublin, California
Company Size51–200 employees
Founded2013
Hiring MarketsUnited States, Norway

Frequently Asked Questions

What tech stack does Emplay use?

Core: Python, RAG, OpenAI, PostgreSQL, pgvector, Elasticsearch. Orchestration: GCP (Cloud Run, Cloud Logging) and Azure (Container Apps, Pipelines, Blob Storage). Now adopting LangChain and LangGraph; migrating away from FastAPI.

What is Emplay working on?

Zinger platform evolution, multi-tenant architecture scaling, LangChain RAG capabilities, FastAPI-to-microservices migration, and support process automation. Also managing complex client project delivery and SLA performance at enterprise scale.

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How this profile is built

Emplay Inc.'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.