Company profile

Emplay Inc. Tech Stack

AI assistant and agentic automation platform for enterprise sales and support

IT Services and IT Consulting Dublin, California 51–200 employees Founded 2013 Privately Held

Emplay builds an AI-driven automation platform for enterprise inquiry, transaction and support workflows, with a stack centered on RAG, pgvector, OpenAI and Azure OpenAI alongside Bot Framework, ServiceNow and Salesforce integrations. A dual-cloud footprint across GCP Cloud Run and Azure Container Apps suggests deployments tailored to client environments. Current hiring is minimal and India-based, split between engineering and support, with a focus on test automation and SLA performance.

Tech Stack 54 technologies

Core StackRAG Python Docker Prometheus Grafana Django PostgreSQL Elasticsearch Redis Celery OpenAI Slack ServiceNow Tableau Power BI Postman Salesforce JavaScript Jira GCP Cloud Run Cloud Logging pgvector Azure Container Apps Azure Pipelines Azure Blob Storage Azure Key Vault Azure OpenAI Bot Framework Freshservice+21 more

AdoptingOpenAI

What Emplay Inc. Is BuildingChallenges and projects from their job posts

◆Challenges

Improving ticket deflection and resolution efficiency
Meeting and reporting on SLA performance
Maintaining product stability
Coordinating 24x7 support shift coverage
Improving testing efficiency

▲Active Projects

ZingerX agentic AI sales enablement platform
Cisco AI tutor project
AI-augmented test automation framework
CI/CD pipeline integration
Cloud monitoring for proactive issue detection
AI-based support and ticket trend improvements

Hiring Activity

Minimal4 roles · 0 in 30d

Department

Engineering

Support

Seniority

Manager

Lead

Mid

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About Emplay Inc.

Emplay Inc. is a privately held company founded in 2013 and headquartered in Dublin, California, with 51–200 employees. It develops the Zinger platform, which uses AI and automation to answer employee and customer queries, execute system transactions and support decisions. The product targets enterprise sales and support teams, with specialties spanning chatbots, NLU, recommendation AI and sales enablement. The company was incubated through SAP.io and currently hires in India across engineering and support functions.

HeadquartersDublin, California

Company Size51–200 employees

Founded2013

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does Emplay use?

Emplay runs Python and Django with PostgreSQL, pgvector, Elasticsearch, Redis and Celery, deployed on GCP Cloud Run and Azure Container Apps, with OpenAI, Azure OpenAI, RAG and Bot Framework for its AI layer.

What is Emplay working on?

Job posts point to the ZingerX agentic AI sales enablement platform, agentic LLM workflows, a Cisco AI tutor project, test automation frameworks and CI/CD pipeline integration.

Where is Emplay headquartered?

Emplay is headquartered in Dublin, California, United States, and its current hiring activity is located in India.

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How this profile is built

Emplay Inc.'s technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.