Australian managed IT services provider with Salesforce and Microsoft infrastructure focus
Efex is a mid-sized Australian managed technology services firm running Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Agentforce) alongside Microsoft infrastructure (Exchange, Azure, Intune, Defender). The hiring pattern—support-heavy with uptick in marketing and sales roles—reflects a services company scaling customer-facing operations. Active projects center on Salesforce automation and AI-assisted solutions, paired with security hardening (SentinelOne, vulnerability management, compliance tracking), indicating pressure to move upmarket and reduce service-delivery friction.
Efex provides managed IT services to Australian businesses, spanning infrastructure management, cloud platforms (Azure), endpoint security, and increasingly Salesforce-driven customer engagement solutions. The company operates across multiple regional markets with documented challenges in platform stability and SLA compliance, suggesting operational scaling constraints. Their technical footprint spans both Microsoft and Salesforce ecosystems, with active work on Service Cloud configuration, marketing automations, and security operations—typical of a services firm transitioning from break-fix toward consultative, automation-led service delivery.
Efex runs Microsoft infrastructure (Exchange Online, Azure, Intune, Defender, Active Directory) alongside Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Agentforce). Endpoint security includes SentinelOne and Microsoft Defender for Endpoint. Virtualization: VMware and Hyper-V.
Current projects include Agentforce and AI-assisted Salesforce solutions, Marketing Cloud journey automations, Service Cloud and Sales Cloud configuration, security automation and reporting, vulnerability management, and compliance alignment efforts.
efex's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.