Research and analytics consultancy for corporate reputation and brand strategy
Edelman DXI is a research and analytics consultancy operating within the Edelman communications network. The stack reveals a dual-layer operation: consumer intelligence tools (Brandwatch, Talkwalker, Meltwater, Cision) for media and social monitoring, paired with analytics platforms (Tableau, Google Data Studio, Databricks) and emerging AI tooling (ChatGPT, OpenAI API, GitHub Copilot). Hiring is heavily skewed toward research roles with distributed international presence, while active projects cluster around AI-enabled research delivery and measurement frameworks—suggesting a shift from manual research processes toward automated insights and efficiency gains.
Notable leadership hires: Analytics Director
Edelman Data & Intelligence is a global research, analytics, and data consultancy focused on helping organizations build trusted relationships through data-driven insights. The company works across corporate reputation, brand strategy, crisis management, and communications measurement, serving mid-market and enterprise clients. With 201–500 employees spanning nine countries, the operation is research-led, leveraging proprietary monitoring and analytics infrastructure alongside consulting expertise. The service mix includes concept testing, social media analytics, influencer profiling, and integrated campaign performance reporting.
Edelman DXI uses Brandwatch, Talkwalker, and Meltwater for social and media monitoring, Tableau and Google Data Studio for analytics, Databricks for data processing, and OpenAI/ChatGPT for AI-enabled workflows. Analytics infrastructure includes Google Analytics, Adobe Analytics, and Qualtrics for survey work.
Active projects focus on AI-enabled research delivery, measurement framework development, campaign performance reporting, and competitive intelligence. The company is also running primary research projects and paid media optimization initiatives, with internal pain points centered on research delivery efficiency and operational scaling.
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