Financial product intelligence and ratings platform for UK institutions
Defaqto maintains the UK's largest financial product database and publishes independent ratings and market research for financial institutions, intermediaries, and consumers. The hiring mix is heavily sales-weighted (13 sales roles vs. 3 engineering), with a focus on multi-product cross-selling and customer retention — pain points centered on contract churn, sales cycle compression, and tool adoption suggest the business is scaling a sales-led motion while building customer success infrastructure.
Notable leadership hires: Product Director
Defaqto is a public company providing financial product intelligence, ratings, and research to UK financial institutions and intermediaries. The platform aggregates product data, applies proprietary research methodology, and delivers consumer-facing insights and adviser tools. Operations span product data management (PostgreSQL, SQL), web applications (React, Django, JavaScript), and CRM/sales automation (HubSpot, Outreach, Dynamics 365). The company is headquartered in Haddenham, Buckinghamshire, and currently operates with 51–200 employees across sales, support, engineering, product, and finance functions.
Defaqto uses PostgreSQL for data, React for frontend, Django for backend, plus Azure for cloud infrastructure. Sales and operations run on HubSpot, Outreach, Dynamics 365, and Power Automate; product teams use GitHub Copilot and Azure DevOps for development.
Active projects include multi-product cross-selling across adviser solutions, CRM integration, customer onboarding journeys, product architecture enhancement, and customer success offering development to address contract churn and tool adoption.
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