Customers Bank Tech Stack

Regional bank serving SMBs and specialized lenders with relationship-driven commercial banking

Banking Reading, Pennsylvania 501–1,000 employees Founded 2009 Public Company

Customers Bank is a $22B+ asset regional bank focused on small-to-mid-market businesses, technology ventures, and specialized lending verticals (healthcare, equipment, fund finance). The tech stack is enterprise-standard (Workday, Azure, ServiceNow, SQL) with no active migrations, but hiring intensity in finance, security, and compliance—plus active projects in zero-trust architecture, cloud network automation, and data governance—reveals a bank tightening its control posture and scaling cloud infrastructure to meet evolving regulatory and fraud-prevention demands.

Tech Stack 19 technologies

Core StackWorkday Palo Alto Networks Cisco ServiceNow Azure ExpressRoute Excel Word COSO COBIT NIST Windows Microsoft 365 Encompass Outlook SFTP SQL Azure Virtual Networks

What Customers Bank Is Building

◆Challenges

Compliance with regulatory requirements
Compliance with security regulatory standards
Streamlining onboarding processes
Zero trust architecture adoption
Control deficiencies
Scalable secure high-performance cloud networking
Complex network issues hybrid environments
Audit readiness
Ensuring compliance with banking regulations
Mitigating financial crime risks

▲Active Projects

Network performance monitoring and optimization
Annual open enrollment
Monthly treasury reporting deck
Vendor transitions
Cloud network infrastructure design and implementation
Cloud network architecture automation
Hr dashboards and reports
Custom hr reports for compliance and audits
Data governance audits and validation
Ai solutions and efficiencies within pxt

Hiring Activity

Steady45 roles · 20 in 30d

Department

Finance

Security

Ops

Sales

Legal

Support

Compliance

Seniority

Mid

Senior

Junior

Manager

Lead

Director

Intern

Notable leadership hires: Fraud Product Lead

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About Customers Bank

Customers Bank, founded in 2009 and headquartered in Reading, Pennsylvania, is a public bank holding company serving entrepreneurs, small business owners, and specialized lending clients. The bank operates under a relationship-banking model, pairing clients with dedicated bankers and offering commercial lending, cash management, equipment financing, technology banking, healthcare credit solutions, and fund finance. With a 2024 Net Promoter Score of 73 and $22+ billion in assets, the bank competes on personal service and industry expertise rather than commodity products. The organization spans finance, security, HR, operations, sales, legal, compliance, and support functions, with current hiring focused on finance and security roles.

HeadquartersReading, Pennsylvania

Company Size501–1,000 employees

Founded2009

Hiring MarketsUnited States, United Kingdom

Frequently Asked Questions

What is Customers Bank's tech stack?

Primary tools include Workday (HR/finance), Azure (cloud compute), ServiceNow (IT service management), SQL (databases), Palo Alto Networks and Cisco (security and networking), Microsoft 365, and Windows. Banking-specific systems include Encompass for lending and SFTP for secure data transfer.

Where is Customers Bank headquartered?

Customers Bank is headquartered in Reading, Pennsylvania, and operates as a public company with 501–1,000 employees. It currently hires in the United States and United Kingdom.