Customers Bank Tech Stack

Regional bank scaling AI infrastructure and cloud migration

Banking Reading, Pennsylvania 501–1,000 employees Founded 2009 Public Company

Customers Bank operates a $22+ billion asset regional institution focused on relationship-driven commercial and specialized lending. The tech stack reveals a modernization arc: core banking (Encompass, nCino), cloud foundation (Azure, AWS, GCP), and emerging AI/analytics (Snowflake, Databricks, Microsoft Fabric). Active projects center on secure AI integration, disaster recovery, and cloud landing zones—priorities that align with documented pain points around secure AI augmentation and cloud-first transformation. Mid-seniority hiring concentration (20 of 41 open roles) suggests execution-phase scaling rather than early exploration.

Tech Stack 49 technologies

Core StackWorkday Palo Alto Networks Cisco Salesforce DocuSign AWS Power BI Snowflake Databricks SQL Server Python SWIFT Active Directory Microsoft Exchange VMware Encompass Azure SFTP ExpressRoute Azure Virtual Networks Microsoft Defender GCP Fedwire DAX Microsoft Fabric nCino Cisco UCS Azure Entra ID COSO COBIT+19 more

What Customers Bank Is Building

◆Challenges

Competitive niche talent markets
Improving compensation program efficiency
Streamlining servicing procedures
Secure ai integration
Ai augmentation
Cloud-first transformation
Improve hr operations efficiency
Evaluating new technologies
Meeting business demands during peak periods
Managing high-risk customer reviews

▲Active Projects

Ai-focused capstone project
Disaster recovery testing for payment systems
Microsoft fabric integration
Implementing industry best practices for loan process
Rag pattern implementation
Ci/cd pipeline automation
Azure landing zone implementation
Hr dashboards and reports
Author reference architectures and runbooks
Realtor and coi relationship development to increase referrals

Hiring Activity

Accelerating40 roles · 30 in 30d

Department

Engineering

Finance

Ops

Security

Data

Operations

Product

Seniority

Mid

Senior

Junior

Intern

Lead

Manager

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About Customers Bank

Customers Bank is a publicly traded regional bank headquartered in Reading, Pennsylvania, serving entrepreneurs, small-to-mid-market companies, healthcare organizations, and technology-focused firms. The bank offers commercial lending, cash management, equipment financing, specialized credit solutions, and digital banking through a single-point-of-contact relationship model. With 501–1,000 employees, the bank reported a 2024 Net Promoter Score of 73, above U.S. banking industry average. Core lending verticals include healthcare and life sciences, venture banking, fund finance, and commercial real estate. Services span traditional business banking to emerging areas like securities-based lending and warehouse lending.

HeadquartersReading, Pennsylvania

Company Size501–1,000 employees

Founded2009

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Customers Bank use?

Core systems: Workday (HR), Encompass and nCino (loan origination). Cloud: Azure, AWS, GCP, with Azure Virtual Networks and ExpressRoute. Analytics: Snowflake, Databricks, Microsoft Fabric, Power BI. Security: Palo Alto Networks, Cisco, Microsoft Defender. Development: Python, CI/CD pipeline automation in progress.

What is Customers Bank working on?

Priority projects: AI-focused capstone and RAG pattern implementation; Microsoft Fabric integration; disaster recovery testing for payment systems; Azure landing zone implementation; CI/CD pipeline automation; HR dashboards and loan process improvements.

How this profile is built

Customers Bank's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.