Digital Employee Experience platform for hybrid IT operations
ControlUp operates a DEX platform that unifies employee experience monitoring with IT operations—combining real-time observability, automated remediation, and proactive incident prevention across Microsoft, Citrix, and cloud infrastructure. The stack reveals a data-intensive architecture: Kafka + Kafka Streams + Flink for streaming, ClickHouse for analytics, and dual backend frameworks (Node.js/NestJS + Java/Spring) suggesting modular service design. Active hiring across sales, engineering, and data signals aggressive expansion into an IT operations market where tool sprawl and operational complexity remain core customer pain points.
Notable leadership hires: Team Lead
ControlUp builds a unified platform that combines Digital Employee Experience (DEX) monitoring with IT operations management for hybrid workforces. The product integrates real-time visibility into employee productivity, infrastructure health, and application performance across Microsoft 365, Citrix, AWS, Azure, and on-premises environments. Founded in 2012 and headquartered in San Francisco, the company operates a 201–500-person organization with engineering and sales teams distributed across the United States, Israel, France, and Bulgaria. Core use cases center on reducing tool sprawl, preventing IT incidents before they impact users, and automating remediation workflows across complex, heterogeneous IT environments.
ControlUp's backend runs on Node.js/NestJS and Java/Spring. Data pipelines use Kafka, Kafka Streams, and Apache Flink, with ClickHouse for analytics and PostgreSQL/MySQL for transactional storage. Cloud infrastructure spans Azure, AWS, and GCP.
ControlUp actively recruits in the United States, Israel, France, and Bulgaria across engineering, sales, product, data, and support functions.
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