Company profile

Centrical Tech Stack

AI performance and coaching platform for frontline and contact center teams

Software Development New York, New York 51–200 employees Founded 2013 Privately Held

Centrical builds an AI-driven performance, coaching and engagement platform for frontline teams, running on a .NET and SQL Server core with AWS serverless messaging (SQS, SNS, Lambda). The stack now layers LangGraph, LangChain, AWS Bedrock, OpenAI and Anthropic on top, matching active work on LLM-based coaching and real-time voice simulations. Senior-heavy engineering hiring in Israel also targets production automation and an AI operations agent.

Tech Stack 57 technologies

Core StackAWS AWS Lambda Elasticsearch C# SQL Server Redis MongoDB DynamoDB JavaScript Angular React .NET Node.js TypeScript LangChain OpenAI Anthropic Cursor AWS SQS AWS SNS ASP.NET MVC NET Core Entity Framework LINQ Dapper LangGraph AWS Bedrock Akka Orleans Amazon Redshift+22 more

What Centrical Is BuildingChallenges and projects from their job posts

◆Challenges

Turning customer insights into concrete actions
Performance tuning for high-concurrency workloads
Driving customer expansion, retention and utilization

▲Active Projects

LLM-based coaching systems
Real-time voice simulations
AI operations agent automating production issue resolution
Intelligent KPI analytics
Guardrails built into delivery pipeline
Schema migration pipelines and automated DBA work

Hiring Activity

Steady7 roles · 1 in 30d

Department

Engineering

Product

Support

Seniority

Senior

Mid

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About Centrical

Centrical, founded in 2013 and headquartered in New York, sells a performance experience platform aimed at frontline employees, with heavy use in contact centers. The product combines performance management, coaching, quality management, microlearning, employee feedback and gamification, plus a conversational AI assistant for frontline managers. The company has 51–200 employees, offices in New York, Tel Aviv and London, and serves enterprise customers across 150 countries in 40 languages.

HeadquartersNew York, New York

Company Size51–200 employees

Founded2013

Hiring MarketsIsrael

Frequently Asked Questions

What tech stack does Centrical use?

Centrical runs on C#, .NET Core, ASP.NET MVC and SQL Server, with Angular and React front ends, AWS (Lambda, SQS, SNS, DynamoDB), Redis, MongoDB, Elasticsearch, and Orleans and Akka for concurrency.

Does Centrical use generative AI or LLMs?

Yes. Its stack includes LangGraph, LangChain, AWS Bedrock, OpenAI and Anthropic, and job posts describe LLM-based coaching systems, real-time voice simulations and an AI operations agent.

Where is Centrical hiring?

Current hiring is focused in Israel and skews toward senior engineering roles, with smaller product and support openings. The company also has offices in New York and London.

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How this profile is built

Centrical's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.