Centrical Tech Stack

AI-driven frontline employee performance and engagement platform

Software Development New York, New York 51–200 employees Founded 2013 Privately Held

Centrical builds an AI performance platform targeting contact centers and frontline teams at enterprise scale. The tech stack reveals a hybrid architecture—AWS microservices (Lambda, SQS, SNS) paired with traditional SQL Server and Entity Framework for transactional data, plus modern analytics (Redshift, pandas, scikit-learn, Qlik)—suggesting a mature, data-heavy product handling real-time performance signals and offline analytics in parallel. Hiring is concentrated in engineering and sales leadership, with a stated pain around BI not surfacing actionable insights; the platform's focus on personalized coaching and microlearning aligns with internal work on internal tools and workflow automation.

Tech Stack 28 technologies

Core StackAWS AWS Lambda Elasticsearch C# SQL Server Redis MongoDB DynamoDB JavaScript Angular React Python pandas NumPy scikit-learn Zapier Make n8n AWS SQS AWS SNS ASP.NET MVC NET Core Entity Framework LINQ Dapper Qlik Sense Amazon Redshift SQL

What Centrical Is Building

◆Challenges

Bi not conveying actionable insights
Reducing employee turnover
Operational bottlenecks
Automation opportunities

▲Active Projects

Ai-powered internal tools and systems
Platform integrations (crm, marketing tools, internal systems)
Lightweight applications and automated workflows

Hiring Activity

Steady6 roles · 2 in 30d

Department

Engineering

Sales

Data

Seniority

Senior

Mid

Director

Notable leadership hires: Sales Director

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About Centrical

Centrical operates a workforce engagement platform targeting enterprise contact centers and frontline-heavy organizations. The product layers performance management (real-time scoring, quality tracking), AI-driven coaching, personalized microlearning, and gamification to shape employee behavior and retention. Founded in 2013, the company operates across 150 countries in 40 languages, with offices in New York, Tel Aviv, and London. The engineering team is building on AWS infrastructure while migrating analytical workloads to Redshift; sales leadership is expanding concurrent to platform integrations work (CRM, marketing tools, internal systems). Core pain points center on translating business intelligence into front-line coaching interventions and reducing turnover via engagement.

HeadquartersNew York, New York

Company Size51–200 employees

Founded2013

Hiring MarketsIsrael

Frequently Asked Questions

What tech stack does Centrical use?

Backend: C#, ASP.NET MVC, .NET Core, SQL Server, Entity Framework, Redis, MongoDB, DynamoDB. Infrastructure: AWS (Lambda, SQS, SNS). Analytics: Python, pandas, NumPy, scikit-learn, Redshift, Qlik Sense. Frontend: JavaScript, Angular, React. Integration: Zapier, Make, n8n.

Where is Centrical headquartered and what countries do they hire in?

Headquartered in New York, New York. Currently hiring in Israel. Offices also in Tel Aviv and London.