Brite is a regional managed IT and cybersecurity firm running a Microsoft-centric infrastructure stack (Azure, Intune, Microsoft 365, Active Directory) paired with enterprise network gear (Cisco, Palo Alto Networks, SonicWall). Pain points reveal a scaling challenge: they're fighting ticket volume, slow response times, and reactive outages while trying to grow managed-services revenue — a classic sign of a growing MSP hitting the limits of their NOC and service-desk tooling.
Brite provides managed IT services, cybersecurity, and public-safety technology solutions to mid-market organizations. Based in Victor, NY, the company has operated since 1983 and employs 51–200 staff. Their service delivery leans on Microsoft cloud infrastructure (Azure, Entra ID, Microsoft 365, Intune), Cisco networking, and security appliances (Palo Alto Networks, SonicWall). Current project work spans cloud-and-hybrid network design, identity and MFA deployment, network assessments, and NOC infrastructure refresh. The sales and support organization is actively hiring, with roles trending toward mid-level engineers and service-delivery staff.
Brite standardizes on Microsoft cloud and hybrid infrastructure: Azure, Microsoft 365, Intune, Active Directory (Entra ID), plus Cisco and Palo Alto Networks for networking and security. They also run Datto for backup and disaster recovery.
Current projects include cloud and hybrid network solutions, identity management and MFA implementations, network assessments, and NOC infrastructure refresh — signaling investment in both customer delivery and internal operations scaling.
Other companies in the same industry, closest in size