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Blacklane Tech Stack

Global on-demand chauffeur service for business travel

Travel Arrangements Berlin 201–500 employees Founded 2011 Privately Held

Blacklane operates a carbon-offset chauffeur network across multiple geographies, handling airport transfers and intercity rides via mobile app and web. The stack—AWS, Kafka, Kubernetes, dbt, Postgres, Elasticsearch—reflects a data-heavy operations backend, now improving observability and modular architecture while shifting from Apollo. Hiring is skewed toward senior engineers (25 of 37 open roles), concentrated in demand forecasting, churn prediction, and strategic account planning, suggesting a pivot toward enterprise retention and B2B expansion across the Americas.

Tech Stack 52 technologies

Core StackIntercom Salesforce Tableau Adobe Creative Cloud Figma AWS SageMaker AWS Lambda dbt Power BI Looker Ruby Go TypeScript Java Kubernetes Kafka PostgreSQL MySQL Elasticsearch Redis DynamoDB Excel Google Sheets Aircall Calabrio Google Workspace AWS Step Functions SQL AWS SQS+21 more
AdoptingREST
ReplacingApollo

What Blacklane Is Building

Challenges

  • Retaining enterprise accounts
  • Managing staffing gaps
  • Expanding b2b client base across the americas
  • Complex procurement cycles
  • Enhance profitability
  • Optimize costs
  • Products tailored to specific markets
  • Ensuring no guest requests unmet
  • End-to-end observability
  • Modular architecture improvement

Active Projects

  • End-to-end observability improvement
  • Modular architecture improvement
  • Electric class upsell program
  • Strategic account planning for contract renewals
  • Back-office system improvement
  • Ci/cd pipeline improvement
  • Demand forecasting
  • Partner experience optimization
  • Tailored offers feature
  • Churn prediction

Hiring Activity

Steady35 roles · 15 in 30d

Department

Engineering
12
Sales
9
Product
5
Ops
4
Data
2
HR
2
Marketing
2
Design
1

Seniority

Senior
25
Manager
5
Mid
4
Junior
2
Intern
1

Notable leadership hires: Creative Director

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About Blacklane

Blacklane is a privately held chauffeur service founded in 2011 and headquartered in Berlin. The platform connects business travelers with professional drivers for airport transfers, city-to-city rides, and in-city transport, booked via mobile app or website. The company operates across multiple countries and markets, with operations spanning India, the US, Peru, Germany, the UK, Saudi Arabia, and Spain. Since 2017, all rides are carbon offset. The business model centers on high-end guest experience and operational reliability, with a growing focus on retaining large enterprise accounts and expanding B2B coverage.

HeadquartersBerlin
Company Size201–500 employees
Founded2011
Hiring MarketsIndia, United States, Peru, Germany, United Kingdom, Saudi Arabia, Spain

Frequently Asked Questions

What tech stack does Blacklane use?

AWS (Lambda, Step Functions, SQS, SageMaker, DynamoDB), Kafka, Kubernetes, PostgreSQL, MySQL, Elasticsearch, Redis, Ruby, Go, TypeScript, Java, dbt, Tableau, Looker, and Power BI. Adopting REST APIs; recently replaced Apollo.

What is Blacklane working on?

End-to-end observability, modular architecture improvements, CI/CD pipeline enhancements, demand forecasting, churn prediction, electric vehicle upsell programs, strategic account planning, and partner experience optimization.

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