Amdocs Tech Stack
BSS/OSS software and services for telecom digital transformation
Amdocs is a public software company (NASDAQ) serving telecom and media operators with billing, customer experience, and network automation solutions. The tech stack reveals a hybrid enterprise architecture—Salesforce and SAP dominate customer-facing layers, while AWS/GCP/Kubernetes support cloud migration workloads. Active adoption of RAG, MLflow, and LangChain signals a push into AI-driven operations automation and agentic systems, aligned with their project focus on BSS migration tooling and AI-assisted modernization. Engineering-led hiring (62 roles) with accelerating velocity reflects the scale of cloud and AI migration projects underway.
Tech Stack 200 technologies
What Amdocs Is Building
◆Challenges
- Migration to the cloud
- Digitalize and automate operations
- Digitalizing operations
- 5g differentiation
- Operations automation
- Complex bss migration
- Network performance maintenance
- Cost-effective designs within budgets
- Reducing production incidents
- Managing order fallout and billing issues
▲Active Projects
- Model orchestration and rag pipeline development
- Research and adopt new technologies
- Large us-based telco bss customer migration
- Privacy compliance program improvement
- Agentic ai solutions for migration
- Underlying infrastructure design
- Fiber projects
- Infrastructure as code maintenance
- Talent intelligence platform
- Go-to-market strategy for advanced ai products
Hiring Activity
Department
Seniority
Notable leadership hires: Business Operations Lead, Head of eSIM Platforms, Facilities Team Lead, Sales Director
