AI-powered cross-channel customer experience platform for mobile-first brands
Airship operates a customer experience platform centered on mobile-first engagement, with a tech stack rooted in GCP infrastructure (Pub/Sub, BigQuery, Bigtable) and marketing data tools (Looker, Tableau, Salesforce). The hiring mix is sales-heavy (7 of 28 active roles) paired with moderate engineering (4) and support (5), reflecting a mature GTM operation managing complex enterprise deals and customer onboarding rather than rapid product scaling. Pain points cluster around compliance (EU data privacy, AI regulations) and operational scale (disaster recovery, legal process expansion), suggesting the platform is being deployed at enterprise customers with stringent governance needs.
Airship is a customer experience platform that helps product and marketing teams orchestrate cross-channel journeys—spanning mobile app, web, SMS, and wallet—using AI to personalize messaging and drive measurable conversions. The company was founded in 2009 and serves thousands of global brands across industries. The platform is built on GCP infrastructure and uses Salesforce for CRM integration, Looker and Tableau for analytics, and Java for backend services. Airship operates from San Francisco with 201–500 employees and is actively hiring across sales, support, engineering, and legal disciplines in the US, UK, France, and Singapore. Current operational challenges include managing disaster recovery at scale, handling complex enterprise contract negotiations, and ensuring compliance with evolving EU data privacy and AI regulations.
Backend: Java, GCP (BigQuery, Bigtable, Pub/Sub, Cloud SQL). Analytics: Looker, Tableau, Chartio. Integration: Salesforce. Design: Figma, Sketch. Data: SQL, LookML.
Yes. Engineering has 4 active open roles across mid, senior, and lead levels. Total open headcount is 28 across all departments, with sales (7), support (5), and legal (3) also actively hiring.
United States, United Kingdom, France, and Singapore across sales, engineering, support, legal, marketing, data, design, and finance roles.
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