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Acclaim AI Tech Stack

Voice AI for regulated-industry customer service with compliance-first architecture

Technology, Information and Internet Miami 51–200 employees Privately Held
acclaim.ai LinkedIn

Acclaim builds a voice-first AI platform for banks, insurers, and healthcare providers—handling customer interactions end-to-end via intelligent agents rather than chat bots. The stack (Genesys, Zendesk, Salesforce + Python, Go, Kubernetes, PostgreSQL, ClickHouse) reveals a contact-center integrator with speech-processing depth (Whisper, FreeSWITCH, OpenSIPS, rtpengine). Active hiring skews toward senior and lead engineers (5 each) across 6 open roles, paired with heavy product focus (3 roles), suggesting rapid feature development in a compliance-sensitive space where implementation and integration friction remain top pain points.

Tech Stack 37 technologies

Core StackZendesk Salesforce Python Node.js Go gRPC Kubernetes Docker Helm FastAPI AWS PostgreSQL ClickHouse Genesys Bash Whisper DVC FreeSWITCH Lua XML OpenSIPS rtpengine Wireshark tcpdump sngrep GCP Azure WebSockets Debian Ubuntu+5 more

What Acclaim AI Is Building

◆Challenges

  • Complex implementation challenges
  • Integration challenges
  • Deployment expectations
  • Scaling production-grade speech systems
  • Deploying ml models into production
  • Regulatory complexity
  • Rising operating costs
  • Legacy outbound models decline
  • Complex multi-stakeholder sales cycles
  • Establishing presales processes in latam

▲Active Projects

  • Client banking integration
  • Platform deployment via kubernetes
  • Pilot architecture selection
  • Tts / voice generation model development
  • Platform adaptation for customer needs
  • Feature delivery and release planning
  • Product metrics monitoring
  • Presales processes in latam
  • Customized product demos
  • Ai capabilities development

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Engineering
6
Product
3
Sales
2
Ops
1

Seniority

Lead
5
Senior
5
Principal
2

Notable leadership hires: Head of Operations

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About Acclaim AI

Acclaim is a voice AI customer experience platform purpose-built for banking, fintech, healthcare, and insurance. The product orchestrates end-to-end customer workflows—from outreach through resolution—using goal-oriented AI agents that learn continuously and maintain compliance across channels. It integrates with major contact-center platforms (Genesys, Zendesk, Salesforce) and is deployed on-premises or in private cloud environments to meet data residency and regulatory requirements. The company is headquartered in Miami and operates across the United States, Brazil, and Cyprus.

HeadquartersMiami
Company Size51–200 employees
Hiring MarketsCyprus, United States, Brazil

Frequently Asked Questions

What tech stack does Acclaim AI use?

Acclaim runs Python, Go, Node.js on Kubernetes with FastAPI and gRPC; integrates Genesys, Zendesk, Salesforce for contact-center workflows; and uses PostgreSQL + ClickHouse for data, with AWS, GCP, Azure cloud backends and Whisper + FreeSWITCH for voice processing.

Where is Acclaim AI headquartered?

Acclaim is headquartered in Miami, United States, with additional hiring activity in Brazil and Cyprus.

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How this profile is built

Acclaim AI's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.