Z

ZENVIA Tech Stack

AI-powered customer communication platform for messaging and conversational engagement

IT Services and IT Consulting Sao Paulo, São Paulo 501–1,000 employees Privately Held

Zenvia operates a cloud communication platform built on AWS, Azure, and GCP infrastructure with PostgreSQL, MongoDB, and message-queue systems (Kafka, RabbitMQ) as core data layers. Current hiring is sales-heavy (4 of 8 roles) with secondary engineering focus, while pain points cluster around franchise profitability, database availability, and billing process delays—suggesting the company is scaling a partner-led model while addressing operational friction in backend systems and financial workflows.

Tech Stack 33 technologies

Core StackAWS VMware Terraform Ansible GitLab PostgreSQL MySQL DynamoDB MongoDB Prometheus Grafana CloudWatch RabbitMQ Kafka Redis Linux Miro Salesforce Jira Metabase Azure GCP DocumentDB Red Hat Debian Ubuntu Zabbix Bash WhatsApp Google Workspace+3 more

What ZENVIA Is Building

◆Challenges

Improving database availability
Franchise growth bottlenecks
Enhancing database security
Identifying bottlenecks in financial processes
Reducing billing lead time
Franchise profitability
Franchise retention
Program revenue sustainability
Franchise revenue targets

▲Active Projects

Franchise growth bottleneck resolution
Franchise skill gap development
Franchise business plan creation
Expanding sales to new and existing accounts
Identifying new opportunities through market trend monitoring
Criação de projetos de automação de testes

Hiring Activity

Accelerating8 roles · 8 in 30d

Department

Sales

4

Engineering

2

Finance

1

Product

1

Seniority

Mid

4

Senior

3

Junior

1

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About ZENVIA

Zenvia is a Brazil-based customer communication platform that combines conversational AI with multi-channel messaging to help businesses engage customers across WhatsApp, mobile, and web channels. The product integrates with Salesforce and operational tools to unify customer interactions at scale. The company operates a 501–1,000 person workforce split between product development and franchise partner support, with active expansion into Mexico and Brazil. Current focus areas include franchise profitability, sales expansion to new accounts, and automation testing infrastructure.

HeadquartersSao Paulo, São Paulo

Company Size501–1,000 employees

Hiring MarketsBrazil, Mexico

Frequently Asked Questions

What cloud infrastructure does Zenvia use?

Zenvia deploys across AWS, Azure, and GCP with PostgreSQL and MongoDB as primary databases, supported by Kafka and RabbitMQ for messaging. Infrastructure monitoring runs through Prometheus, Grafana, and CloudWatch.

What are Zenvia's current operational challenges?

Primary pain points include database availability and security, franchise profitability and retention, billing process delays, and identifying revenue bottlenecks. Sales expansion into new accounts and market trend monitoring are concurrent priorities.