B2B office supplies and facility solutions marketplace for Indian businesses
Work Store operates a B2B e-commerce platform serving Indian companies across office supplies, furniture, lighting, and facility automation. The tech stack is heavily skewed toward marketing automation (Meta, Google, LinkedIn Ads) and CRM/ERP infrastructure (Salesforce, HubSpot, Microsoft Dynamics), with minimal engineering presence—signaling a sales and operations-led business model rather than a product-engineering-first one. Active hiring spans finance, sales, and data, reflecting a focus on dealer network expansion, channel growth, and internal process automation rather than platform innovation.
Work Store is a public company headquartered in Mumbai that has operated since 2007 as a B2B marketplace for workplace supplies in India. The business connects corporate customers with everyday consumables (office supplies, pantry items, cleaning products), technology, promotional gifts, and capital-intensive categories including office furniture, LED lighting, and facility automation systems. The company positions itself as a cost optimizer—helping customers reduce time and money spent on procurement while providing access to both local and international brands. Distribution runs through a combination of direct e-commerce and a dealer network across India.
Work Store operates on Salesforce and HubSpot for CRM, Microsoft Dynamics 365 Business Central and Dynamics NAV for ERP, AWS for infrastructure, and Power BI for analytics. Marketing runs through Meta, Google, and LinkedIn Ads. Backend uses MySQL, Oracle, and Python/SQL for data processing.
Current initiatives include dealer network expansion, channel sales growth, B2B performance marketing automation, CRM integration with lead scoring, reconciliation process automation, and enterprise-level system integration and process redesign.
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