DEX Imaging Tech Stack
Document imaging equipment and managed services for mid-market offices
DEX Imaging sells document imaging hardware, software, and managed services to mid-market companies. The stack is enterprise-conventional (Salesforce, SAP, Oracle, Microsoft 365) with heavy reliance on print OEM integrations (HP, Xerox, Ricoh). Hiring is heavily skewed toward support (61 roles) and sales (60 roles) relative to engineering (2 roles), indicating a services-and-delivery-led business model. Active projects reveal internal friction: inventory accuracy, billing automation, data harmonization across Salesforce and ERP systems, and pipeline generation for managed IT services—all point to operational scaling challenges as the company expands beyond equipment sales.
Tech Stack 25 technologies
What DEX Imaging Is Building
◆Challenges
- Back order management
- Reducing delivery issues
- Regaining control of print environment
- Reducing time-to-fill
- Generating sales pipeline for managed it services
- Missing meter reads
- Manual billing processing
- Billing engine reliability
- Maintaining data consistency across platforms
- Inventory accuracy improvements
▲Active Projects
- Inventory accuracy improvements
- Cycle counts in e-auto
- Integration projects involving salesforce and erp systems
- Data harmonization across platforms
- Automation of master data processes
- Build scalable role-based and functional training across sales, service, operations, and corporate teams
- Establish train-the-trainer and sme model to scale delivery
- Lead lms and learning technology strategy
- Cross-selling program across business units
- Sales executive onboarding program
Hiring Activity
Department
Seniority
Notable leadership hires: Sales Director
