Document management hardware and workflow solutions for enterprise offices
Kyocera Document Solutions America sells multifunction printers, copiers, and document-workflow software to mid-market and enterprise customers. The sales-heavy hiring mix (37 of 81 active roles) paired with acute pain points around service-ticket volume, invoice payment delays, and machine uptime suggests the company is wrestling with post-sale customer friction—a signature challenge for hardware vendors moving toward consultative, outcome-based selling rather than transactional box sales.
Kyocera Document Solutions America is the U.S. arm of a Japan-based document-solutions provider. The company serves enterprise offices with a portfolio spanning multifunction printers, workflow-management software, and professional services. The tech stack centers on standard enterprise tools—CRM, Microsoft Office, SQL, and BI platforms (Domo, Tableau, Power BI, Looker)—reflecting a mature, operations-focused business. Active projects span cybersecurity roadmap development, compliance programs, and enterprise architecture governance, indicating organizational focus on risk management and IT alignment. With 501–1,000 employees and headquarters in Fairfield, NJ, the company operates across the United States and United Kingdom.
CRM, Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, Dynamics 365, SQL, and BI tools including Domo, Tableau, Power BI, and Looker. Also uses Windows, Jira, Apple, and Google Sheets.
Fairfield, New Jersey. The company is part of Kyocera Document Solutions Inc., a global provider based in Osaka, Japan, and operates across the United States and United Kingdom.
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