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wagamama Tech Stack

Asian casual dining chain with 5,000+ employees across UK and Ireland

Food and Beverage Services Southwark, England 5,001–10,000 employees Founded 1992 Privately Held

wagamama is a 30-year-old restaurant operator running 5,000–10,000 staff across multiple locations in the UK and Ireland. The tech stack is lightweight—Vue, Office suite, Power BI for analytics—reflecting a hospitality-first operation prioritizing point-of-sale and operational dashboards over infrastructure engineering. Active hiring spans HR, ops, data, and food roles with balanced mid-level and manager seniority, while projects cluster around restaurant expansion, performance metrics, and team engagement, suggesting a growth phase focused on scaling locations and data-driven operational control.

Tech Stack 10 technologies

Core StackVue Power BI Excel PowerPoint Word Instagram TikTok LinkedIn Microsoft Office

AdoptingAdobe InDesign

What wagamama Is Building

◆Challenges

Competitive pricing monitoring
Data-driven insights for decision-making
Site performance enhancement
Engaged and informed teams
Expanding restaurant footprint across ireland
Opening new restaurants
Risk compliance with mandatory learning
Continual evolution of creative learning standards
Reduce stock write-off
Control variable costs

▲Active Projects

Voice of the customer scorecard
Price scraping
Restaurant performance metrics ownership
Wokstars internal activation
Annual conference theme
Engagement survey comms evolution
Opening new restaurant locations
World class onboarding and induction tools
Design learning materials for diverse teams
New restaurant openings and refurbishments

Hiring Activity

Steady8 roles · 3 in 30d

Department

HR

2

Ops

2

Data

1

Finance

1

Food

1

Marketing

1

Seniority

Mid

4

Manager

2

Junior

1

Lead

1

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About wagamama

wagamama operates a casual dining concept rooted in Asian cuisine, founded in 1992 and now spanning the UK and Ireland with a privately held structure. The company operates across 5,001–10,000 employees, with headquarters in Southwark, England. Current focus areas include opening new restaurant locations, building performance metrics ownership to track unit economics, and improving onboarding and learning materials as the organization scales. Pain points center on cost control (variable cost management, stock write-off reduction), competitive pricing monitoring, and expanding the restaurant footprint into new markets.

HeadquartersSouthwark, England

Company Size5,001–10,000 employees

Founded1992

Hiring MarketsUnited Kingdom, Ireland

Frequently Asked Questions

What is wagamama's tech stack?

Core tools include Vue for frontend, Microsoft Office (Excel, PowerPoint, Word) for operations and reporting, Power BI for analytics, and Instagram, TikTok, and LinkedIn for marketing and brand presence. Recently adopting Adobe InDesign.

What is wagamama working on?

Active projects include opening new restaurant locations, building restaurant performance metrics systems, launching voice-of-customer scorecards, improving onboarding tools, designing learning materials for diverse teams, and monitoring competitive pricing to control variable costs.