Ushur Tech Stack

AI-powered customer experience automation for insurance and financial services

Software Development Santa Clara, California 201–500 employees Founded 2014 Privately Held

Ushur builds a no-code platform that automates customer journeys end-to-end through conversational AI and knowledge work automation. The stack (Salesforce, Outreach, ZoomInfo, ChatGPT, Gemini) reflects a sales-forward go-to-market: they're actively hiring sales directors and running strategic account plays in healthcare and insurance verticals. Active projects around quote-to-cash, RevOps function build, and forecasting signal internal pressure to tighten revenue operations and defend unit economics—consistent with stated pain around deal slippage and CAC.

Tech Stack 10 technologies

Core StackZoomInfo Salesforce Jira AWS Grafana Outreach LinkedIn Sales Navigator ChatGPT Perplexity Gemini

What Ushur Is Building

◆Challenges

Defending value under scrutiny
Customer onboarding
Customer expansion
Product gaps
Improving pipeline quality
Reducing deal slippage
Optimizing quote-to-cash
Maintaining compliance certifications
Ongoing audit support
High cac

▲Active Projects

Strategic account plans
New business opportunities in healthcare vertical
New business opportunities in financial services & insurance verticals
No-code workflow automation
Customer automation journeys
Revops function build
Forecasting and revenue visibility
Quote-to-cash optimization
Implement grc charter
Support certification audits

Hiring Activity

Steady10 roles · 4 in 30d

Department

Sales

Support

Finance

Marketing

Ops

Security

Seniority

Director

Mid

Senior

Manager

Notable leadership hires: Sales Director

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About Ushur

Ushur delivers AI-powered automation for enterprise customer experience workflows, with primary focus on insurance and financial services. The platform combines conversational automation and knowledge work automation in a cloud-native, no-code interface designed to handle micro-engagements through entire customer journeys. Founded in 2014 and based in Santa Clara, the company employs 201–500 people and operates across the United States and India. Current priorities include expanding into healthcare and deepening penetration in insurance and financial services verticals, while addressing internal challenges around customer onboarding, expansion, and revenue pipeline quality.

HeadquartersSanta Clara, California

Company Size201–500 employees

Founded2014

Hiring MarketsUnited States, India

Frequently Asked Questions

What tech stack does Ushur use?

Ushur runs Salesforce, Outreach, and ZoomInfo for sales operations; AWS for cloud infrastructure; Jira for engineering; and ChatGPT, Perplexity, and Gemini for AI capabilities. Grafana provides observability.

What industries does Ushur focus on?

Ushur targets insurance and financial services primarily, with active expansion into healthcare. Current projects include new business opportunities across all three verticals and strategic account plans in existing insurance accounts.