Hatch sells AI customer service reps that handle voice, SMS and email for service businesses. Its job posts center on integration work: custom n8n flows for non-standard accounts, multi-system orchestrations and post-launch health checks, alongside pain around integration errors and onboarding speed. That suggests implementation is the main scaling bottleneck. Hiring is accelerating across engineering, marketing and sales, with a Product Director opening.
Notable leadership hires: Product Director
Hatch is a privately held company headquartered in New York, NY, founded in 2016 and employing 51–200 people. It builds an AI CSR platform that lets service businesses automate customer conversations across voice, SMS and email to lift conversion and reduce overhead. The product connects with CRM and marketing systems such as Salesforce and HubSpot. Engineering runs on Elixir, Go, Python and TypeScript across AWS, GCP and Azure. Hiring is currently concentrated in the United States.
Hatch uses Elixir, Go, Python (Django, Flask, FastAPI), PostgreSQL, Redis and MongoDB, with React, TypeScript and Next.js on the front end, running on AWS, GCP and Azure with Docker and Kubernetes.
Yes. n8n is in Hatch's stack, and job posts describe building custom n8n flows for non-standard accounts and multi-system orchestrations for customers.
Yes, and hiring is accelerating. Openings span engineering, marketing, sales, product and support in the United States, including a Product Director role.
Other companies in the same industry, closest in size
Hatch's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
