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Company profile

Unifonic Tech Stack

AI customer engagement and messaging platform for MENA enterprises

Information Technology & Services Riyadh, Saudi Arabia 501–1,000 employees Founded 2006 Privately Held
unifonic.com LinkedIn

Unifonic runs an omnichannel customer engagement platform from Riyadh, built on Java and Python with WhatsApp Business API, RabbitMQ and Cassandra handling messaging at volume. Transformers and BERT in the stack, plus active voice data collection and speech synthesis work, point to in-house language and voice AI. Hiring is accelerating and weighted toward senior engineering, with a heavy QA automation toolset (Cucumber, Selenium, REST Assured) and CI/CD and SRE automation projects.

Tech Stack 89 technologies

Core StackSelenium Java Python MySQL Cassandra RabbitMQ AWS Terraform CloudFormation Docker Kubernetes Ansible Elasticsearch Flask FastAPI Angular TypeScript Jira Webpack Cucumber REST Assured TestNG SoapUI WhatsApp WhatsApp Business API Facebook Messenger Azure Argo CD Transformers BERT+59 more

What Unifonic Is BuildingChallenges and projects from their job posts

◆Challenges

  • Implementing pricing governance
  • Customer churn risk and adoption challenges
  • Fast onboarding from implementation to activation
  • High-volume message delivery
  • Scaling automated testing frameworks
  • Deployment roadblocks

▲Active Projects

  • Voice data collection and speech synthesis
  • CI/CD pipeline and release management enhancement
  • SRE automation pipeline
  • Pricing model development for new products
  • Solution design, RFP responses, demos and pilots
  • Integration interface configuration

Hiring Activity

Accelerating25 roles · 7 in 30d

Department

Engineering
10
Sales
5
Product
2
HR
1
Legal
1
Marketing
1
Ops
1
Research
1

Seniority

Senior
12
Mid
4
Lead
3
Junior
2
Manager
1
Principal
1
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About Unifonic

Unifonic is a privately held company founded in 2006 and headquartered in Riyadh, Saudi Arabia. It provides an AI-driven customer experience platform covering conversational AI, chatbots, journey automation and WhatsApp business messaging. Its customers are enterprises and public-sector organizations across the MENA and GCC region, spanning banking, retail, e-commerce and digital-native businesses. The company has 501–1,000 employees and hires across Saudi Arabia, Egypt, Jordan, Serbia and Pakistan.

HeadquartersRiyadh, Saudi Arabia
Company Size501–1,000 employees
Founded2006
Hiring MarketsSaudi Arabia, Egypt, Jordan, Serbia, Pakistan

Frequently Asked Questions

What tech stack does Unifonic use?

Unifonic uses Java, Python, FastAPI and Flask, MySQL and Cassandra, RabbitMQ, Elasticsearch, AWS and Azure, Kubernetes, Terraform and Argo CD, plus Transformers and BERT for language models.

Where is Unifonic headquartered?

Unifonic is headquartered in Riyadh, Saudi Arabia, and hires in Saudi Arabia, Egypt, Jordan, Serbia and Pakistan.

What is Unifonic working on?

Current projects include CI/CD pipeline enhancement, release management, SRE automation, voice data collection and speech synthesis, and pricing models for new products.

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How this profile is built

Unifonic's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.