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Unifonic Tech Stack

Omnichannel customer engagement platform handling 10B+ annual transactions

Information Technology & Services Riyadh, Saudi Arabia 501–1,000 employees Founded 2006 Privately Held

Unifonic operates a SaaS customer engagement platform built on Java, Spring, Python, and message queues (Kafka, RabbitMQ, ActiveMQ) designed to route communications across SMS, voice, WhatsApp, and web channels. The engineering-dominant hiring profile (26 of 52 active roles) reflects heavy infrastructure and platform work: CI/CD pipeline enhancements, cloud environment setup (AWS, Azure, Kubernetes, Terraform), and end-to-end testing across all channels signal a company scaling reliability and deployment velocity to support regional transaction volume.

Tech Stack 78 technologies

Core StackJava Python JavaScript RabbitMQ Kafka Redis Jira AWS AWS RDS Docker Kubernetes Terraform CloudFormation Ansible Elastic Stack Angular TypeScript Spring Framework HTML CSS ActiveMQ AWS Elastic Beanstalk AWS SQS Memcached Git Aurora SQL Azure Drone Argo CD+47 more

AdoptingCI/CD

What Unifonic Is Building

◆Challenges

Ensuring high availability
Scaling communication platform
Optimizing workflows
Operational gaps
Removing barriers to delivery
Complex support issues
Meeting service level agreements
Integration and operations issues
Expanding market reach
Cross-functional collaboration barriers

▲Active Projects

Enhancing ci/cd pipelines
Service activation for voice and whatsapp
Sms sender id registration process
Cloud infrastructure for pre-production environments
Product configuration for integration interfaces
Integration interface configuration
Automating day-to-day operations
End-to-end testing for all channels
Next-generation frontend evolution
Frontend architecture work

Hiring Activity

Accelerating50 roles · 35 in 30d

Department

Engineering

26

Sales

6

Ops

5

Product

3

Support

2

Data

1

Design

1

Finance

1

Seniority

Senior

29

Manager

5

Mid

5

Junior

4

Lead

4

Intern

1

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About Unifonic

Unifonic is a customer engagement SaaS platform serving enterprises across the Middle East, Africa, and emerging markets globally since 2006. The platform consolidates omnichannel communication (SMS, voice, WhatsApp, web chat) into a single interface with conversational AI and automation capabilities, targeting banks, financial services, government, healthcare, retail, e-commerce, and logistics. Unifonic processes over 10 billion annual transactions across 160 countries with a regional footprint spanning six countries and over 400 staff. The business model combines platform licensing with managed services and local support infrastructure, with hiring concentrated in Egypt, Saudi Arabia, Serbia, Jordan, UAE, and Pakistan.

HeadquartersRiyadh, Saudi Arabia

Company Size501–1,000 employees

Founded2006

Hiring MarketsEgypt, Serbia, Saudi Arabia, Jordan, United Arab Emirates, Pakistan

Frequently Asked Questions

What technology does Unifonic use for messaging infrastructure?

Unifonic's stack includes Kafka, RabbitMQ, and ActiveMQ for message queueing; Java and Spring Framework for application logic; and AWS (Elastic Beanstalk, SQS, RDS, Aurora) and Azure for cloud infrastructure, with Kubernetes and Docker for orchestration.

Where is Unifonic hiring?

Unifonic is actively hiring across Egypt, Saudi Arabia, Serbia, Jordan, United Arab Emirates, and Pakistan, with engineering and sales roles leading the pace.