Toku operates a CPaaS and omnichannel communications platform built on Go, AWS, and WebRTC, serving enterprises across APAC. The tech stack reveals infrastructure-heavy engineering (AWS RDS, Aurora, DynamoDB, Lambda, SageMaker, Databricks) paired with active modernization: legacy services are being migrated to Go, TypeScript is being phased out, and RAG systems are being integrated—signaling a shift toward event-driven architecture and AI-enhanced features. Hiring is concentrated in engineering and operations, with leadership-level openings, suggesting scaling of both platform reliability and regional presence.
Toku delivers bespoke cloud communications solutions to mid-market and enterprise customers in APAC, with particular depth in Singapore and across Southeast Asia. The platform combines VoIP, SMS, virtual numbers, and APIs into a unified omnichannel backend, integrated with customer data platforms and business processes. The company operates across 51–200 employees from a Singapore base, with hiring active across France, Malaysia, Netherlands, India, Uganda, and Singapore. Key operational challenges center on maintaining 99.99% uptime, regulatory compliance, and managing the complexity of a multi-tenant CPaaS platform in a fragmented regional telecom landscape.
Go, Python, React, AWS (RDS, Aurora, Lambda, ECS, Connect, SageMaker, DynamoDB), MySQL, MariaDB, WebRTC, SIP, RAG, Databricks, MLflow, Docker, and Jira. TypeScript is being phased out.
Event-driven backend systems, omnichannel communications platform services, legacy service migration to Go, RAG integration, compliance and audit readiness, and CI/CD testing automation.
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