Infosys-backed Australian consulting firm serving enterprise cyber, cloud, and AI automation
The Missing Link is a 200–500-person Australian consulting firm specializing in cyber security, cloud infrastructure, and AI-driven automation for enterprise and government clients. Now part of Infosys, the firm operates as a managed services and systems integrator across identity governance (Saviynt, Active Directory, Azure), security operations (Palo Alto, Fortinet, Cisco), and intelligent automation (Power Platform, Copilot Studio, RPA). Hiring is sales-heavy relative to engineering, with active recruitment in security, support, and customer-facing roles—a typical shape for a mature consulting firm scaling delivery rather than product development.
The Missing Link has operated in Australia for over 25 years as a consulting partner to enterprise, government, and mid-market organizations. The firm delivers three core service lines: IT and cloud infrastructure modernization (Azure, Workday, SAP integrations); cyber security and compliance (penetration testing, red-team simulations, vulnerability assessments, SOC maturity); and automation and AI enablement (Power Automate, Copilot Studio, RPA workflows). Current project activity centers on identity governance implementation (Saviynt platform design, connector development for AD/Azure/Workday), business-process automation, and security maturity improvements. The firm holds 1,400+ certifications across 160+ vendor partners and operates with sub-30-minute SLA response times and 98%+ customer satisfaction.
Primary stack includes Cisco, Palo Alto Networks, FortiGate, Sophos (security); Azure, Active Directory, Intune, Microsoft 365 (identity and cloud); SAP, Workday, Saviynt (enterprise integrations); Power Platform, Power Automate, Copilot Studio, Python, RPA (automation); Terraform, Git, Linux (infrastructure-as-code).
Active projects include identity governance (Saviynt platform design, AD/Azure/Workday connectors), security operations (vulnerability and penetration testing, red-team simulations), business-process automation (Power Apps/Automate workflows), and AI-enabled automation using Copilot Studio. Concurrent focus on workforce capability planning and security compliance improvement.
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