Cloud9 Tech Stack

Short-term rental management platform for luxury properties

Hospitality Chicago, Illinois 11–50 employees Self-Owned

Cloud9 converts long-term rental portfolios into managed short-term vacation experiences for property owners. The tech stack reveals a hands-on operations business — ChatGPT and Claude sit alongside HubSpot, Guesty, and homegrown automation (n8n, Node.js, React), with active projects centered on workflow automation, revenue forecasting, and HubSpot integration. The pain-point list (cost per turn, vendor SLA drift, guest escalations, pricing leakage) maps directly to their project roadmap, suggesting engineering is laser-focused on operational efficiency rather than feature sprawl.

Tech Stack 20 technologies

Core StackHubSpot ClickUp JavaScript TypeScript React n8n GraphQL AWS Node.js Google Sheets ChatGPT Guesty GCP SQL NoSQL REST JavaScript/TypeScript Claude Gemini CLI

AdoptingHubSpot

What Cloud9 Is Building

◆Challenges

Reducing cost per unit turn
Reducing re-cleans
Improving vendor sla adherence
Recover angry guests
Protect brand equity
Win reviews that drive bookings
Revenue leakage
Pricing gaps
Forecast accuracy
Preventing escalations

▲Active Projects

Implement hubspot ticketing system
Build live dashboards in hubspot/sheets
Automate ops communications with hubspot workflows
Forecast model engineering
Revenue workflow automation
Building sops for recurring workflows
Automating manual workflows
Supporting new market launches
Ai automation engine
Automation layer

Hiring Activity

Decelerating8 roles · 2 in 30d

Department

Engineering

Ops

Finance

Sales

Support

Seniority

Mid

Lead

Junior

Senior

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About Cloud9

Cloud9 operates a property management and guest experience platform for luxury residential properties across U.S. markets. The company transforms long-term rental buildings into high-touch short-term rental operations, handling property coordination, guest communication, and revenue optimization. The 11–50-person team is split across engineering (building automation and dashboards), operations (guest and vendor management), finance, sales, and support — a structure typical of operations-intensive software businesses. Cloud9 is expanding city by city and recently adopted HubSpot as a central system for ticketing, workflows, and revenue processes.

HeadquartersChicago, Illinois

Company Size11–50 employees

Hiring MarketsColombia

Frequently Asked Questions

What tech stack does Cloud9 use?

Cloud9 runs on React, Node.js, TypeScript, and SQL/NoSQL for core systems, with GCP and AWS for infrastructure. Operationally, they use HubSpot (recently adopted), Guesty for property management, n8n for workflow automation, and Google Sheets for dashboards. Claude and ChatGPT are in use for AI automation.

What is Cloud9 working on?

Current projects include HubSpot ticketing and workflow automation, live revenue dashboards, forecast model engineering, and an AI automation engine to reduce manual operational tasks. Focus areas are reducing cost-per-turn and preventing guest escalations.