Omni Hotels & Resorts Tech Stack

50-property luxury hotel and resort operator across North America

Hospitality Dallas, TX 10,001+ employees Privately Held

Omni Hotels operates a 50-property portfolio of four-diamond hotels and resorts across North America, with 10,000+ employees spread across operations, food and beverage, and hospitality functions. The hiring profile (1,900+ open roles, 990 posted in the last 30 days) skews heavily toward operations and hourly staff, reflecting a labor-intensive business model. Active projects cluster around revenue optimization (budgeting, menu development, cost control) and guest experience (staff training, preventative maintenance), while pain points center on labor cost management, food cost control, and inventory — operational levers critical to hospitality margins.

Tech Stack 49 technologies

Core StackSalesforce Power BI Linux MySQL MongoDB Oracle Microsoft Office ServSafe Kronos Medallia Micros SQL Outlook Delphi Excel Microsoft Access Opera MICROS Word PowerPoint Knife Apache cron OpenTable BMS UltiPro Dayforce UKG Micros POS Mindbody+19 more

AdoptingDayforce

What Omni Hotels & Resorts Is Building

◆Challenges

Maximizing revenue
Inventory management
Guest satisfaction
Reducing food waste
Controlling food cost
Financial performance
Budget constraints
Maintaining consistent service standards
Labor cost control
Maintaining high food quality

▲Active Projects

Budgeting and forecasting process
Menu development
Opening new resort
Daily menu specials refinement
Staff training initiatives
Medallia analysis
Preventative maintenance care program
Cost control action plans
Omni service tradition program
Special events planning

Hiring Activity

Accelerating1,900 roles · 1,000 in 30d

Department

Ops

1498

Sales

Engineering

Hospitality

Operations

Security

Finance

Seniority

Junior

1089

Mid

403

Manager

157

Senior

Director

Intern

Lead

Staff

Notable leadership hires: Marketing Director, Director of Marketing, Housekeeping Director, Human Resources Director, Food and Beverage Director

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About Omni Hotels & Resorts

Omni Hotels and Resorts operates 50 distinct luxury properties positioned in business gateways and leisure destinations across North America. The portfolio spans golf and spa retreats, business conference centers, and destination resorts, each designed around local character while delivering four-diamond service standards. Revenue streams include room operations, food and beverage (with integrated menu development and cost control), meetings and events (conferences, weddings, retreats), and the Select Guest loyalty program. The operating footprint extends across the United States, Mexico, Peru, Canada, and the United Kingdom, with workforce concentrated in operations roles supporting daily guest services, housekeeping, food and beverage, and front-of-house functions.

HeadquartersDallas, TX

Company Size10,001+ employees

Hiring MarketsUnited States, Mexico, Peru, Canada, United Kingdom

Frequently Asked Questions

What is Omni Hotels and Resorts?

Omni operates 50 four-diamond luxury hotels and resorts across North America. The portfolio includes golf retreats, spa resorts, business conference centers, and destination properties, each with signature restaurants, wellness offerings, and a Select Guest loyalty program.

What tech does Omni Hotels use?

Omni's stack includes Salesforce (CRM), Kronos and Dayforce (workforce management), Medallia (guest feedback), Micros/Oracle POS (point-of-sale), Power BI (analytics), SQL, MySQL, MongoDB, and OpenTable (reservations). Omni is actively adopting Dayforce for payroll and scheduling.