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Surf Internet Tech Stack

Fiber-optic internet provider serving rural Great Lakes communities

Telecommunications Elkhart, Indiana 201–500 employees Founded 1999 Privately Held

Surf Internet operates a regional fiber ISP across Illinois, Indiana, and Michigan with a 145+ person team split heavily toward sales (22 roles) and operations (10 roles), reflecting a capital-intensive, construction-driven business model. The tech stack is operational rather than product-engineering focused—NetSuite, Sitetracker, NinjaOne, HubSpot—paired with data visualization tools (Tableau, Power BI, Looker) and logging infrastructure (SIEM, OTDR). Active projects signal internal friction: call-center platform migration, cost-variance tracking on fiber builds, and forecasting workflows suggest the company is working to automate manual processes as construction scope and capital complexity scale.

Tech Stack 23 technologies

Core StackNetSuite Okta Cloudflare Monday.com HubSpot Python Tableau Power BI Looker Google Ads Meta Ads LinkedIn Ads Eero Sitetracker NinjaOne Microsoft 365 Windows macOS iOS Android Teams SQL OTDR

What Surf Internet Is Building

Challenges

  • Migrating call center solution to new platform
  • Maintaining secure access compliance
  • Ensuring network uptime and redundancy
  • Bureaucratic approval delays
  • Construction delays due to jurisdiction
  • Construction cost variance monitoring
  • Capital asset accounting efficiency improvement
  • Cost accounting process inefficiencies
  • Minimizing excess inventory
  • Reducing stranded capital

Active Projects

  • Door-to-door fiber-optic sales
  • Migrating call center solution to new platform
  • Supporting siem log ingestion
  • Network device log onboarding
  • Real-time market intelligence
  • Newsletter content creation
  • Build pipelines and reverse etl processes
  • Develop forecasting models and reports
  • Create dashboards and visualizations
  • Fiber network construction cost monitoring

Hiring Activity

Decelerating50 roles · 15 in 30d

Department

Sales
22
Ops
10
Support
7
Construction
5
Engineering
3
Business
1
Finance
1
HR
1

Seniority

Junior
35
Mid
8
Manager
7
Lead
1
Senior
1
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About Surf Internet

Surf Internet is a fiber-optic broadband provider serving residential and commercial customers across underserved rural regions in the Great Lakes area. Founded in 1999 and headquartered in Elkhart, Indiana, with additional offices in La Porte (IN), Byron Center (Michigan), and Coal City and Rock Falls (Illinois), the company builds and operates fiber infrastructure while selling direct-to-home and business connectivity. The business combines construction and network operations with field sales, customer support, and increasingly, data-driven cost management for capital projects.

HeadquartersElkhart, Indiana
Company Size201–500 employees
Founded1999
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Surf Internet use?

Surf uses NetSuite for ERP, Sitetracker for field operations, NinjaOne for device management, Okta for identity, HubSpot for sales, plus Tableau, Power BI, and Looker for analytics. Cloudflare handles security; Microsoft 365 and Teams support productivity.

Where is Surf Internet headquartered and how many employees?

Headquartered in Elkhart, Indiana with offices in La Porte (IN), Byron Center (Michigan), and Coal City and Rock Falls (Illinois). The company employs 145+ people across residential/commercial fiber operations and support functions.

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