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SquadStack.ai Tech Stack
AI voice agents and human expertise for contact center operations
SquadStack operates a hybrid contact center platform combining voice AI agents with human handlers and workflow orchestration, processing 750,000+ interactions daily for consumer brands. The tech stack reveals a data-heavy, analytics-driven architecture—SQL Server, SAP, Oracle, Power BI, and ML libraries (scikit-learn, XGBoost, LightGBM)—paired with Python and RAG systems for voice personalization. Active hiring across engineering, data, and design signals investment in product depth rather than pure scale, while open projects around conversation quality and RAG systems indicate ongoing model refinement.
Tech Stack 38 technologies
Core StackPower BI SQL Server Power Query SAP Oracle Dynamics 365 LinkedIn Ads Meta Ads Google Ads HubSpot Python JavaScript RAG scikit-learn pandas NumPy SageMaker AWS PyTorch Figma Alteryx Excel DAX Dynamics NAV YouTube WhatsApp LinkedIn Sales Navigator XGBoost LightGBM Webflow+8 more
What SquadStack.ai Is Building
◆Challenges
- Future friction reduction
- Customer success unblocking
- Improving conversation quality
- Balancing cost performance
- Increasing outcome conversion
- Improving design workflows
- Building brand from scratch
- Establishing thought leadership
- Increasing market awareness
- Reducing payroll errors
▲Active Projects
- Custom integrations and ai workflows
- Ai prompts and rag systems
- Core product integration
- Personalization layer for outbound voice agent
- Product upgrades and measurement frameworks
- Dashboards and business-facing analytics
- Squadstack.ai website redesign
- Designing high-quality marketing assets
- Improving design workflows
- Build pr engine
Hiring Activity
Steady15 roles · 6 in 30d
Department
Seniority
Company intelligence
