Sorenson Communications Tech Stack

Accessibility and language services platform for enterprise and public sector

Telecommunications Salt Lake City, UT 10,001+ employees Founded 2003 Privately Held

Sorenson operates a mature language services business with 10,000+ employees focused on call captioning, video relay services, and interpreting. The tech stack is enterprise-standard (Dynamics 365, Salesforce, AWS/Azure, Power BI) and reflects operational scale rather than technical innovation; hiring is overwhelmingly support-focused (57 of 96 roles), with just 3 engineering positions — typical of a service-delivery company optimizing margins through vendor management and process automation rather than platform engineering.

Tech Stack 18 technologies

Core StackPython Power BI Tableau AWS Salesforce MITRE ATT&CK Dynamics 365 Finance and Operations CRM Viva Engage Staffbase Excel Word Microsoft Office R SQL Azure GCP Adobe Experience Cloud

What Sorenson Communications Is Building

◆Challenges

Expanding vrs
Expanding video relay service
Acquiring new enterprise customers
Meeting ta service level agreements
Complex public sector buying processes
Enhancing erp capabilities
Integrating business processes
Supporting digital transformation initiatives
Improving response times
Improving recruitment analytics

▲Active Projects

Sign-to-voice interpreting services
Voice-to-sign interpreting services
Trade show and event participation
Expanding video relay service
Install generation activities in identified channels
Vrs expansion
Expanding vrs
Develop new detection logic
Process improvement in vendor management
Conduct vulnerability scanning and analysis

Hiring Activity

Steady95 roles · 30 in 30d

Department

Support

Sales

Ops

Engineering

Data

Finance

Marketing

Seniority

Mid

Junior

Senior

Director

Lead

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About Sorenson Communications

Sorenson is a language services and accessibility provider serving education, healthcare, financial services, public sector, and enterprise customers. The product surface spans video relay services (VRS), on-site and remote interpreting in signed and spoken languages, call captioning, real-time captioning, and multilingual speech translation. Founded in 2003, the company operates from Salt Lake City with 10,000+ employees and is actively expanding VRS offerings and video relay capacity. Current operational priorities include meeting service-level agreements for TA (technical assistance), improving response times, and navigating complex procurement cycles in the public sector.

HeadquartersSalt Lake City, UT

Company Size10,001+ employees

Founded2003

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What tech stack does Sorenson Communications use?

Stack includes Dynamics 365 Finance and Operations, Salesforce CRM, Power BI, Tableau, AWS, Azure, GCP, Adobe Experience Cloud, Python, R, and SQL — enterprise tools supporting operations, analytics, and infrastructure.

Is Sorenson Communications hiring engineers?

Limited engineering hiring: 3 active engineering roles out of 96 total. Hiring is primarily support-focused (57 roles), with secondary emphasis on sales (19) and operations (9).